What are the responsibilities and job description for the Hospitality Manager position at Porter Works?
Overview
Porter Hospitality works with building owners and landlords to create destinations and experiences within commercial buildings that bring them to life. We design and operate everything from restaurants and cafes to wellness centers, catering operations, retail concepts, lounges, and event spaces within each building, bringing hospitality to new and existing amenities and activating them with regular events for tenants and members of the broader community.
Porter is committed to the development of empathetic leaders, diversification of talent and increased representation at every level of our business. We believe in cultivating a culture of inclusion and are dedicated to building and retaining teams through removing unnecessary barriers to employment and providing opportunities for career growth. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.
Compensation range: $70,000-$90,000/year Management Bonus
Location: Seattle
Full time employee Benefits:
- 15 days of PTO
- 8 Paid holidays
- Medical/Dental/Vision Insurance
- 401k Employer Match
- Wellness App with reimbursement of up to $500/year
Position Summary
We are seeking an energetic and creative Hospitality Manager to lead the hospitality operations of a large professional building in Downtown Seattle. This role is at the forefront of the restoration of professional spaces, transforming a workplace into a high-touch, service-driven environment where hospitality, wellness, and community thrive. This position is akin to a Hospitality Manager of a luxury hotel—without the rooms. The Hospitality Manager will oversee all aspects of hospitality operations, including food & beverage service, catering, wellness programs, and events. They will also be responsible for the financial performance (P&L) of the location, ensuring the business is both operationally efficient and financially successful.
Essential Functions
To perform this job successfully, a Hospitality Manager must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
- Oversee and manage the full hospitality operation, including F&B service, catering, wellness programs, and event activations.
- Own the P&L for the location, setting and achieving revenue targets while optimizing costs.
- Develop and implement programming that brings the space to life, from cultural events to wellness activations.
- Lead banquet and large-scale event operations, ensuring flawless execution and exceptional service.
- Curate vendor partnerships and manage tenant relationships, fostering a sense of community and engagement.
- Ensure operational excellence, aligning service, brand standards, and financial goals.
- Recruit, train, and develop a high-performing team, creating a culture of hospitality and innovation.
Knowledge, Skills, and Abilities
- Excellent oral and written communication and organizational skills.
- Excellent interpersonal skills with the ability to work as a team with internal departments, external vendors, suppliers, and customers.
- Professional demeanor and appearance with ability to handle confidential issues with discretion.
- Self-motivated and able to make decisions and exercise prudent judgement with minimal guidance.
- A dynamic hospitality leader with a passion for curating unique experiences.
- Ability to work under pressure and to prioritize workload and adapt to changing priorities.
- A business-minded operator who understands how to balance service excellence with financial performance.
- A creative problem-solver who can activate beautiful spaces in engaging ways.
- A hands-on leader with strong operational expertise and a commitment to guest satisfaction.
- Passionate about redefining professional spaces through hospitality and community-driven experiences.
- Knowledge of Microsoft Office programs with ability to learn in house programs.
Education/Experience
- 5 years of experience in high-end hospitality, F&B operations, or event management, ideally with a background in banquets and large-scale events.
Salary : $70,000 - $90,000
