Production Hand Lead (Full-Time)

Company Description

Hello, art person! We’re so glad you’re here.

When you think of an art museum, you might picture paintings or sculptures. But art is so much more than the “traditional” forms you’re used to seeing in galleries. Nobody knows that better than Portland. Our city is bursting with all kinds of art forms–from craft beverages and comic books to artisan chocolate and collectible sneakers. There’s no one way to make art, and there’s no one way to be an art person.

That’s why you belong here. We’re a place that has room for all kinds of art (and art people).

We are a dynamic institution with multiple locations. Adjacent to the Museum campus in downtown, Portland, PAM CUT // Center for the Untold Tomorrow is an inclusive, modern, and welcoming hub serving a broad range of artists and audiences across all media art. Also nearby is the nonprofit Rental Sales Gallery representing regional artists. Across the river, in SE Portland PAM CUT’s Tomorrow Theater embraces cinematic storytelling in all its form through unique one-night-only events.

Job Description

The Production Hand Lead role at the Portland Art Museum will assist with production, support and overnight shifts overseeing events and event turnover at the Museum. This position works in collaboration with the Production Supervisor to completely turn the building around from one event to another, leading and participating in the striking/resetting and cleaning of event venues, support spaces, restrooms, and common areas. As the lead, this position ensures the complete load-out of events, guarantees accurate set completion, and handles event opening procedures. During the late-night and early-morning hours, this position is the Museum’s primary contact for caterers, vendors, and clients.

In this role, you will

• Works directly with caterers, vendors, and clients during event load-outs to ensure proper closing procedures are met
• Participates in room flips, directing them to ensure accuracy and timeliness, during primarily overnight shifts
• Ensures the thorough cleaning of event venues, support spaces, restrooms, and common areas
• Establishes contact with clients, planners, and caterers for early morning events
• Responsible for upkeep of event spaces, furniture, and equipment, and communicates maintenance needs to the Production Supervisor
• Ensures furniture in event spaces are set in compliance with local life safety regulations
• Assists in maintaining inventory of production supplies and tools
• Assists in the operation of Mark Building loading dock; assists vendors and production staff with the load-in and load-out of event-related supplies and equipment
• Removes and sets AV equipment from event spaces when necessary
• Provide Production Supervisor with information on Event Support Staff to share during scheduled feedback meetings
• Performs walk-throughs with caterers to ensure all Museum spaces are clean before departure
• Works with the Production Supervisor on staff scheduling
• Performs other related duties as assigned

Supervisory Responsibilities

• Leads and coordinates Event Support Staff to ensure safe and efficient setup

To be successful in this role, you have these requirements

• High school diploma or equivalent combination of education and experience required
• 2-4 years of experience in events production
• Minimum 2 years of experience in events set-up and tear-down
• First Aid and CPR certification preferred but not required
• Building and equipment maintenance experience preferred but not required
• Familiar with the nature and culture of special events
• Work collaboratively in an equitable and inclusive framework with individuals from a wide variety of backgrounds (i.e. volunteers, Museum staff, the general public, caterers, vendors, and clients)
• High attention to detail, prioritization of duties to meet deadlines, and maintaining calm under pressure
• Knowledge on Portland Fire & Rescue requirements for public/special events
• Excellent verbal communication skills
• Identify and positively resolve client issues in the moment or elevate with care to the Production Supervisor
• Familiar with reading floor plans and setting up rooms

If you have any questions along the way including wanting to talk about a nontraditional career background, please reach out to HR.

Job conditions & physical activities

• Schedule/Hours: Event shifts typically range from 4-12 hours. Rarely do shifts extend longer than 12 hours (35 hours per week)
• Onsite/Not Remote
• Occasional offsite events
• Frequent overtime and evening hours
• Frequent weekends and holidays
• Frequently standing, walking, bending body to wait, use of fingers, talking, reaching, hearing, feeling, handling, and grasping
• Frequently push/pull/lift/carry up to 50 lbs (use of carts, wheels, etc.)
• Occasional kneeling and climbing
• Occasionally climb stairs and ladders (up to levels 20 ft. above the ground)

This list highlights key physical and environmental conditions related to the role but is not an exhaustive representation of all job requirements. Additional tasks and expectations may apply based on operational needs.

Benefits

• This role is non-exempt/hourly and full-time
• The budgeted compensation falls within pay grade G ($24.43 minimum - $28.44 midpoint - $32.16 maximum), based on experience
• Shift differentials (for hourly/non-exempt staff working onsite):
  • Evening hours (6:00 pm-12:00 am) will be paid an additional $1.00 per hour
  • Night hours (12:01 am-6:00 am) will be paid an additional $2.00 per hour
• Medical, dental, and vision insurance
• Retirement plan with employer match
• Generous paid time off and holidays
• Employee perks and discounts

Application Process for Production Hand Lead

Ready to join our team? To be considered please submit your resume and four references. Incomplete applications will not be considered. Application materials will be screened and interview candidates will be selected and notified by email. All applicants will be notified once the position is filled.

Application deadline

We will begin reviewing applications immediately, so please apply as soon as possible. The closing date is subject to change at any time.