Demo

Computing Technology Specialist

Portland Community College
Portland, OR Full Time
POSTED ON 3/28/2025
AVAILABLE BEFORE 4/24/2025
Requisition ID

req2414

Department

Information Technology

Campus

SY-Sylvania Campus

Employment Type

Classified-Full Time

Best Consideration Date

Apply Immediately; This position will close once sufficient qualified applications have been received

Position Summary

PCC is looking for a Computing Technology Specialist who will provide end-user technology support in a complex network environment. This position is responsible for providing client service and support via conducting routine and non-routine maintenance, troubleshooting, diagnosis and repair of computer hardware, operating systems, devices and software as part of a technical support team on the Sylvania Campus.

This position may support areas like International Education, Public Safety, Transportation, FMS, College Advancement, Foundation, Office of the College President and Executive Staff, PCC Board Meetings and Board Members, along with a possible set of classrooms and labs.

Scheduled shift of Monday to Friday from 10:00 am to 7:00 pm with 1 hour for lunch (this position may have the opportunity to work a scheduled shift that includes a Saturday).

If this sounds like a learning community that you would like to be a part of, and an important role that you would like to play for PCC, please review the minimum qualifications for this position and apply today.

See the classification description for additional information: https://www.pcc.edu/hr/employment/classified-jobs/computing-technology-specialist/

Candidate Profile

These qualifications, skills and abilities are critical for success in this position.

Throughout the screening process, you will be evaluated based on the demonstration of these qualifications.

Minimum Qualifications

To be considered, your application must demonstrate these minimum qualifications. (Experience is calculated based on the start and end dates you provide multiplied by the number of hours per week worked).

  • High School diploma or equivalent.
  • Associate's degree or two years of college-level coursework or training in a computer-related discipline (relevant experience may substitute for the degree requirement on a year for year basis).
  • Two years of work experience with computing systems is also required.

Must possess knowledge of current personal computer hardware, operating systems, client/server and network technologies, including printers and peripheral devices such as scanners, tablets and special needs equipment. Ability to install and configure a wide variety of software applications. The above-mentioned qualifications could be demonstrated by possessing one or more of the following certifications.

  • A
  • Net
  • Microsoft related

Ability to: Effectively and clearly communicate verbally and in writing; read, understand and follow complicated technical documentation, procedures and instructions; multi-task and effectively use time management skills; use critical thinking skills to analyze, troubleshoot, diagnose and repair computer problems in a complex networked environment; plan, organize, document complex technical and configure systems for consistency with institutional policies and procedures; effectively prioritizes work requests and work occasional long hours; collaborate and work effectively in a team environment; provide effective and responsive service to departmental customers provide own transportation to various sites throughout the district.

Preferred Qualifications

  • Ability to stay current on a broad set of technologies and to assess their applicability to our environment
  • Advance knowledge and understanding of the role of the Sylvania Computing Technology Specialist
  • Campus Team and how the team works together to provide service to all classrooms & labs and administrative computing technology.
  • Able to communicate with Empathy in difficult situations.
  • Able to multitask and prioritize tasks as well as to seek direction from the manager when priorities may be difficult to discern.

Position Grade

22

Starting Salary Expectations

Minimum$64,734 to range midpoint of $68,682. Placement will generally not exceed themid-point, based on qualifications, experience, and internal equity.

Position Grade Salary Range

$64,734 to $103,884, Annual Salary

FTE

1

PCC Benefits

PCC offers a comprehensive benefit package designed to provide employees and their families, including domestic partners, with access to a broad range of benefit options. Includes Health, Dental, and Vision options, Group Life, Long-term Disability, Long-term Care, and Auto and Home Insurance programs.

PCC currently fully funds the Oregon Public Employees Retirement System (PERS/OPSRP) pension and contributes an additional 6% into the employee's Individual Account Program under PERS/OPSRP. After one year of management or confidential service, PCC also provides a 2% contribution to a 403(b) account for eligible management and confidential personnel. PCC offers a tax deferred annuity program and a deferred compensation program where employees may save additional pre-tax dollars for retirement.

Additionally, PCC provides a tuition waiver for you, your spouse/domestic partner, and dependent children under 24 years of age, as well as partial tuition reimbursement for full-time employees at other accredited institutions.

Paid Leave: (Pro-rated by FTE for Part-Time Employees)

  • 14.67 hours of vacation leave per month
  • 1 day of sick leave per month
  • 12 holidays
  • 3 additional personal leave days per year

View a complete list of PCC benefits.

Working Conditions and Physical Requirements

Work pressure and interruptions occur on an ongoing basis due to competing priorities and deadlines. Must be able to interact professionally with distraught or reactive individuals. Exposure to constantly changing physical and ergonomic environments. Ability to lift and work on equipment that may be located in tight and poorly lighted spaces, such as under desks, in closets, or other confined areas. Lifting and moving of computer components and peripherals weighing up to 40 pounds is sometimes required. Requires occasional periods of sustained effort and crawling under desks and confined spaces to install/uninstall and/or move equipment across campus.

Background Check Required

Yes

Required

Portland Community College complies with the Oregon Veterans' Preference in Public Employment law which provides qualifying veterans and disabled veterans with preference in employment. You will be given instructions during the application process to claim Veterans' Preference in the recruitment of this position, and to provide the documents required for verification of eligibility. Please do not send your documentation to the hiring manager directly. For verification of eligibility, please submit the following documentation:

Veterans: DD214

Disabled Veterans: DD214 and Letter from the Department of VA

Portland Community College is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.

Please note that Portland Community College is not currently able to provide visa (e.g. H1-B Visa) sponsorship for potential employees.

Notice Of The Availability Of The Annual Security Report

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), you may view Portland Community College's (PCC) most recent Annual Security Report (ASR) on the Department of Public Safety website. The ASR contains current security and safety-related policy disclosure statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information and resources, and drug and alcohol prevention programming. The ASR also contains crime statistics for Clery Act crimes which occurred on PCC properties for the last three calendar years. Paper copies of the ASR are available upon request at all Department of Public Safety offices.

Salary : $64,734 - $103,884

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