What are the responsibilities and job description for the Office Assistant II (Temporary to September 30, 2027) position at Portland Community College?
This is a temporary position currently funded through September 30, 2027.
The Advising Department is seeking to fill a full-time Office Assistant (OA II) position through September 30, 2027, at the Cascade Campus. This position performs a wide variety of office and administrative functions, primarily in support of the Academic Advising Department. The Office Assistant may be one of the first contacts for students when they arrive at PCC. They are a key partner in helping them navigate how to access advising as well as resources across the college such as Career Services, Disability Resources, Student Accounts, Enrollment Services, Orientation, Testing, and many other areas within Student Affairs. In addition, the Office Assistant will support students, staff, or faculty using a trauma informed lens, and strong customer service skills, while problem-solving and triaging situations.
Proficiency in the full range of general office services and functions as well as specific technical knowledge, especially in the area of database and confidential reporting is desired. The ideal candidate will be versatile in supporting our students through various modalities, including virtual, in-person, phone, and email.
This position works closely with the Advising Office Assistants across the district and reports directly to the Pathway Guidance Manager at the Cascade Campus.
These qualifications, skills and abilities are critical for success in this position.
Throughout the screening process, you will be evaluated based on the demonstration of these qualifications.
Student services experience and success
Demonstrated experience working in post-secondary environments, or a similar area, and experience supporting underrepresented students.
- Demonstrated experience with technical knowledge, student information systems, triaging challenging situations, and timely communication. Uses a computer and a variety of office software applications including word processing, email, file management, Microsoft and Google products.
- Experience assisting students who are seeking support, in need of a referral, and or guidance around student resources.
Demonstrated ability to successfully develop positive working relationships with colleagues and with strong collaboration.
Student-centered
Demonstrated commitment to high standards of equitable engagement and achievement for all students.
- Able to illustrate a student-centered approach in response to challenging students and college issues; demonstrating cultural and personal sensitivity, imagination, and effectiveness in problem solving.
Demonstrates the ability to effectively and thoughtfully connect students to appropriate community resources.
Diversity and Equity Lens
Demonstrated commitment to diversity and inclusion, with a strong equity lens to supporting students, staff, and faculty from a broad spectrum of identities and lived experiences.
Experience successfully impacting underrepresented and marginalized students by overcoming the challenges of equitable support resources and opportunities, and the effective, thoughtful connection of students with appropriate community resources.
Minimum Qualifications
To be considered, your application must demonstrate these minimum qualifications. (Experience is calculated based on the start and end dates you provide multiplied by the number of hours per week worked).
High school diploma or equivalent- . Three years of office assistant experience (college or business school training may be substituted for up to two years of the experience requirement)
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PCC currently fully funds the Oregon Public Employees Retirement System (PERS/OPSRP) pension and contributes an additional 6% into the employee's Individual Account Program under PERS/OPSRP. PCC offers a tax deferred annuity program and a deferred compensation program where employees may save additional pre-tax dollars for retirement.
Additionally, PCC provides a tuition waiver for yourself, domestic partner, and dependent children under 24 years of age. Partial tuition reimbursement for yourself at other accredited institutions (full-time employees only).
Paid Leave: (Pro-rated by FTE for Part-Time Employees)
- Starts at 8 hours of vacation leave per month (additional vacation hours with years of service)
- 8 hours of sick leave per month
For a complete list of PCC benefits, please visit http://www.pcc.edu/hr.benefits
Portland Community College complies with the Oregon Veterans' Preference in Public Employment law which provides qualifying veterans and disabled veterans with preference in employment. You will be given instructions during the application process to claim Veterans' Preference in the recruitment of this position, and to provide the documents required for verification of eligibility. Please do not send your documentation to the hiring manager directly. For verification of eligibility, please submit the following documentation:
- Veterans: DD214
- Disabled Veterans: DD214 and Letter from the Department of VA
Portland Community College is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.
Please note that Portland Community College is not currently able to provide visa (e.g. H1-B Visa) sponsorship for potential employees.
Notice of the Availability of the Annual Security Report:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), you may view Portland Community College’s (PCC) most recent Annual Security Report (ASR) on the Department of Public Safety website. The ASR contains current security and safety-related policy disclosure statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information and resources, and drug and alcohol prevention programming. The ASR also contains crime statistics for Clery Act crimes which occurred on PCC properties for the last three calendar years. Paper copies of the ASR are available upon request at all Department of Public Safety offices.
Salary : $21 - $34
