What are the responsibilities and job description for the Sales Support Specialist position at Portland Screw Company?
Are you looking for an opportunity to develop a career in sales & logistics? Do you have a great interpersonal skill and follow through with customers?
You’re in the right place! We are hiring an Inside Sales Representative to join our team in Swan Island- North Portland Office.
About Portland Screw Company: Portland Screw Company opened in 1948 in Portland’s historic Old Town. For the past 70 years, we have served as an expert in fastener applications throughout the Pacific Northwest.
We are a small company with a focus on our employees and support career growth by providing continuing education opportunities such as fastener school to help you advance your career. Our goal is that our employees can develop long-lasting and beneficial employment here!
To learn more, check out our website: https://www.portlandscrew.com/
Key Details:
- Location: Swan Island – North Portland
- Pay: $45,000-$52,000
- Benefits: 100% employer paid medical, dental, vision and disability insurance; PTO; Paid Holidays, 401K and continuing education opportunities.
- Schedule: Monday-Friday, 7:30am–4:00pm, onsite
What You’ll Do: Our Inside Sales Representative is key in maintaining favorable relationships with our current and potential customers, making sure they’re taken care of by working with the Sales Manager, Purchasing Manager, and Warehouse.
A typical day will consist of:
- Taking sales calls from current customers
- Looking for opportunities from sales calls and web inquiries
- Working with the Sales Manager and Purchasing Manager to provide quotes and follow up
- Providing superior customer service to customers and suppliers
- Entering sales orders, and communicating delivery information to customers
- Providing support for the Purchasing Manager by purchasing as necessary
- Ensuring timely fulfillment of orders by expediting orders as necessary
- Communicating with customers about any past due orders
- Authorizing customer returns, complete RMA’s and communicate info to VMI/Receiving
- Working with accounting to create credits for customers
- Supporting warehouse operations by providing good information/notes/dates on all orders
- Reviewing and updating customer information and contacts per accounting criteria
Who You Are: The ideal candidate is someone who enjoys providing solutions, organizing competing priorities, interacting with customers and can successfully partner cross-departmentally with their excellent communication skills.
Other qualifications include:
- High School diploma or equivalent required
- Account management experience preferred (fastener experience also preferred)
- Strong knowledge of Microsoft Office suite
- Complete understanding of ISO procedures
- Willingness to partake in a pre-employment background check and drug test
Portland Screw Company is an Equal Opportunity Employer.
Job Type: Full-time
Pay: $45,000.00 - $52,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Professional development assistance
- Vision insurance
Compensation Package:
- Yearly bonus
Schedule:
- Day shift
- Monday to Friday
- No nights
Application Question(s):
- Do you have experience in the industrial, manufacturing, or automotive industries?
- The pay range for the role is $45,000 - 52,000 DOE. Is this an acceptable range for you?
- This role requires a criminal background check, drug testing (including THC), and professional references check, would you be comfortable completing that process?
Experience:
- Account management: 1 year (Preferred)
- Customer service: 2 years (Required)
Location:
- Portland, OR 97217 (Required)
Ability to Commute:
- Portland, OR 97217 (Required)
Work Location: In person
Salary : $45,000 - $52,000
