What are the responsibilities and job description for the Client Service Representative - Urgent Care position at Portland Veterinary Emergency and Specialty Care?
Join Our Team at Portland Veterinary Emergency and Specialty Care (PVESC)!
At PVESC, we’re dedicated to creating an environment where team members thrive, grow, and excel while delivering exceptional veterinary care and client service. Based in vibrant Portland, ME, our team is continuing to grow and learn from the expertise of a diverse group of specialties. If you are looking to join a team that builds you up, join our team and let us take you to the next level!
What We’re Looking For:
Our brand new Urgent Care team is looking for a Customer Service Representative (CSR) to join our brand new service!
We’re seeking a team member with exceptional attention to detail, outstanding written and oral communication skills, and a strong drive to learn and grow. If you’re compassionate, self-motivated, and eager to enhance your skills, this may be the perfect fit for you! Our ideal candidate is dedicated to providing compassionate care for clients in stressful situations. Dedicated to the details, this person ideally has previous customer service experience, great phone skills, and the ability to thrive in a dynamic veterinary setting. Previous experience in a veterinary clinic or with EzyVet is preferred, but not required.
Schedule: 4 10-hour shifts per week with some weekends and holidays required.
Compensation: Dependent on education and experience
Why PVESC?
- Mentorship and Growth Opportunities: Our Emergency and Critical Care department offers a comprehensive mentorship program to help you achieve your professional nursing goals. You’ll work alongside board-certified veterinarians and veterinary technician specialists, fostering an environment of learning and collaboration.
- Collaborative and Values-Driven Culture: We prioritize compassion, kindness, respect, quality, and communication in everything we do, ensuring the highest level of care for our patients and their families.
- Community Involvement: Giving back is part of who we are. From paid staff volunteer hours to hosting community events like Pet Rock in the Park, we’re proud to contribute to the local community and beyond.
Benefits Package:
- Generous Shift Differentials
- Comprehensive Benefits – Medical, Dental, Vision, and more!
- Paid Time Off, Paid Volunteer Hours, and Holiday Pay
- 401(k) with Employer Match
- Generous Pet Discount
- Employee Assistance Program (EAP)
- Uniform Allowance
- CE Allowance & Professional Development
If you’re ready to take the next step in your career and join a practice that values growth, teamwork, and excellence, we’d love to hear from you!
