What are the responsibilities and job description for the Assistant Operations Manager position at Ports America Shared Services, Inc.?
In the maritime industry, where colossal ships dock, and millions of tons of cargo are moved with precision, it takes teams of dedicated individuals to keep global trade in motion. Working in this dynamic sector means that you play a part in ensuring the pulse of commerce never skips a beat, all while driving the future of supply chain logistics and marine terminal operations.
Dive into a career where your talents make an impact and help us steer the future of this vital sector. Every job function in our organization, whether it's on the docks or behind the scenes in administrative roles, finance, payroll, or IT, has a significant impact on the national economy and critical supply chain operations.
As an Assistant Operations Manager, you'll help lead our teams in maintaining high standards of operational efficiency while prioritizing the safety of all team members. As a steward of operational excellence an Assistant Operations Manager will need to be flexible and adapt to changing operational needs and schedules. With our dedicated teams working on all three coasts across over 33 ports and 70 locations, you'll feel empowered to grow professionally while serving the communities in which we operate.
Where the pulse of global trade meets the precision of maritime excellence, at Ports America, we don't just move cargo; we drive the nation's economic engine!
Key Responsibilities:
- Ensure compliance with safety programs and accident prevention procedures.
- Supervise and manage Foreman, Labor, and other personnel, ensuring performance meets expectations and customer needs.
- Manage daily labor needs, ordering appropriately and controlling overtime costs.
- Collaborate with M&R/Terminal Departments for efficient equipment allocation.
- Maintain positive labor relations and adherence to Collective Bargaining Agreements.
- Proactively address employee performance issues and take corrective actions as needed
- Advise leadership on labor matters and assist with complaint resolution.
- Provide regular training and feedback to staff.
- Develop, maintain, and improve operating procedures.
- Ensure certifications and training are current for all staff.
- Enforce company policies, controls, procedures and ensure timely reporting.
- Maintain a flexible work schedule (shift work).
Minimum Qualifications:
- Bachelor's Degree OR 2 years supervisory experience
- 1 years experience with computerized operating systems
- Obtain Transportation Workers Identification Card (TWIC)
- Valid US Driver's License
Preferred Qualifications:
- Knowledge of safety regulations.
- Understanding of cargo stowage and stability.
- MS Office proficiency.
- Excellent communication and time management skills.
- Ability to thrive in a fast-paced environment, plan effectively, influence others, and make sound decisions.
Physical Working Attributes:
- Work on ships, yard and/or rail cars, climbing up and down a ladder on vessels or rail cars during shift
- Work in changing climates based on weather conditions.
- Work in an environment with fast-moving equipment that may be hazardous to persons unable to see and hear well.
- Lift, push, and or pull up to 30lbs.
Ports America is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex (including pregnancy); sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.
