Claims Liability Adjuster 1

In the maritime industry, where colossal ships dock, and millions of tons of cargo are moved with precision, it takes teams of dedicated individuals to keep global trade in motion. Working in this dynamic sector means that you play a part in ensuring the pulse of commerce never skips a beat, all while driving the future of supply chain logistics and marine terminal operations.

Dive into a career where your talents make an impact and help us steer the future of this vital sector. Every job function in our organization, whether it’s on the docks or behind the scenes in administrative roles, finance, payroll, or IT, has a significant impact on the national economy and critical supply chain operations.

Where the pulse of global trade meets the precision of maritime excellence, at Ports America, we don’t just move cargo; we drive the nation’s economic engine!

Join our dynamic team as a Claims Liability Adjuster! In this exciting role, you'll have the opportunity to assess and determine compensability for personal injury and cargo/liability claims. You'll play a key part in settling claims and authorizing payments, making a real impact in the lives of our clients. If you're ready to take on challenges and make decisive contributions in a fast-paced environment, we want to hear from you!

Essential Duties:

• Work independently to adjust claim files
• Receive claim notices, establish claim files both electronic and paper, input data, investigate claims, maintain and update claims filings
• Responsible for timely reporting and other entities requiring filing of first reports and other notifications
• While the position is primarily responsible for adjusting of liability, property, and cargo damage claims there may be some involvement in USL&H claim files.
• Manage all aspects of claims through completion of claim files for all coverages and exposures
• Research and information gathering regarding claims, ability to gather data, compile information, and prepare reports
• Decision making to set appropriate reserves for potential exposure and loss and set up claim files in claims system
• Review and interpret medical, incident investigation, police, and legal reports to guide decision making on file direction and strategy within authority limits
• Complete necessary reporting and filing of all forms in compliance with statutory and timeliness requirements
• Investigate claims and take statements of all parties involved in any potential loss incident
• Handle written and verbal correspondence and communication with claimants, customers, appraisers, surveyors, investigators, and attorneys
• Under direction of Claims Management, arrange for legal representation and assist in preparation of defense
• Review and approve invoices, assist in the audit of invoices to determine reasonableness
• Input payments and provide appropriate support for all payment requests
• Ensure accurate payment data for each weekly check run with review of batch edit reports
• Handle status request for unresolved claims and outstanding invoices
• Provide Safety Dept. with necessary information and reports concerning number and type of accidents
• Maintain up to date claim diaries and notes within claims management system
• Ongoing communication with operations and HSE in management of claims
• Attendance at operations and safety meetings and present claims background as appropriate with claims training of regional operations
• Direct and manage claims admins in support of claims process and documentation of claim files
• Administrative duties of mail, copying, filing and routine phone calls as needed
• Work effectively with remote staff to process claims
• Available off hours for accidents reported as serious
• Must be willing to travel for several weeks at a time for training in regional offices or meetings
• Ability to work efficiently and resourcefully with minimum supervision
• Other duties as assigned

Minimum Requirements (Education, Experience, Certifications):

• Bachelor’s degree or 3 years of claims liability adjuster experience
• 3 years claims administration or equivalent insurance industry

Preferred Requirements:

• Bachelor’s degree with 3 years of claims liability adjuster experience
• Proficient in Microsoft Office Suite, with intermediate skills in Excel and Word.
• Outstanding communication skills, both written and verbal.
• Highly organized with keen attention to detail.

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.

Ports America is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex (including pregnancy); sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)