Terminal Manager - New Orleans

In the maritime industry, where colossal ships dock, and millions of tons of cargo are moved with precision, it takes teams of dedicated individuals to keep global trade in motion. Working in this dynamic sector means that you play a part in ensuring the pulse of commerce never skips a beat, all while driving the future of supply chain logistics and marine terminal operations.

Dive into a career where your talents make an impact and help us steer the future of this vital sector. Every job function in our organization whether it's on the docks or behind the scenes in administrative roles, finance, payroll, or IT, has a significant impact on the national economy and critical supply chain operations.

As an Terminal Manager, you'll help lead our teams in maintaining high standards of operational efficiency while prioritizing the safety of all team members. As a steward of operational excellence an Assistant Operations Manager will need to be flexible and adapt to changing operational needs and schedules. With our dedicated teams working on all three coasts across over 33 ports and 70 locations, you'll feel empowered to grow professionally while serving the communities in which we operate.

Where the pulse of global trade meets the precision of maritime excellence, at Ports America, we don't just move cargo; we drive the nation's economic engine!

Job Overview:
As Terminal Manager, you'll provide leadership and direction for the yard, trucking gate, planning, and vessel operations for the site. You will direct and supervise the work of local Operations Managers and Assistant Operations Managers to ensure safe, efficient and productive deliverables. The Terminal Manager is accountable for achieving operational and financial goals while remaining within specified budget guidelines.

Key Responsibilities:

• Lead and manage day-to-day operations, ensuring efficiency, compliance, and safety.
• Drive operational performance improvements, cost savings, and service delivery metrics.
• Oversee logistics, route planning, and fleet management to ensure optimal performance and cost-effectiveness.
• Collaborate cross-functionally with other departments, such as procurement, customer service, and safety teams.
• Develop and implement strategies for continuous operational improvement, including leveraging technology and data analytics.
• Foster a culture of safety, accountability, and teamwork.
• Manage and develop a team of operational staff, providing coaching and professional growth opportunities.
• Ensure compliance with all regulatory requirements and industry standards.
• Ensure positive relations with labor and union officials and that labor policies and union contracts are understood and
• Develop, communicate and maintain operating and administrative procedures (consistent with area procedures and objectives) designed to provide required information and facilitate internal practices.
• Ensure that all Ports America policies, procedures and controls are followed and that required reports are completed accurately, submitted on time to appropriate staff members, customers and other designated personnel, and that appropriate staff and labor have a full understanding of these procedures.
• Support Ports America commercial goals by participating in activities through new business development and long-term customer contracts.
• Ensure high levels of productivity and efficiency by assessing operational practices and procedures, and by developing and executing appropriate plans, and directing the stevedoring and terminal activities.
• Work closely with planners, front-line management, vessel operators and their agents in developing efficient and appropriate plans to load / unload
• Evaluate and determine appropriate labor and equipment requirements for each vessel, ensuring availability of labor, and that equipment is available and in efficient and safe working conditions.

Minimum Qualifications:

• 7 years of progressive management experience in Maritime, Transportation, Supply Chain Management, Engineering or union environment with at least 3 years in a senior leadership role
• Proven track record in operational excellence, managing large-scale transportation operations, and driving process improvements.

Preferred Qualifications:

• Proven track record in operational excellence, managing large-scale transportation operations, and driving process improvements.
• Knowledge of terminal operations, planning and stevedore
• Experience with computerized operating
• Experience with related union contracts and managing
• Knowledge of safety and accident prevention codes and regulations, and related industry governmental
• Obtain and maintain TWIC (Transportation Workers Identification Card) issued by the Department of Homeland Security
• Strong leadership skills with the ability to motivate and develop teams.
• Experience with data analytics and performance metrics to drive decision-making.
• Excellent communication and interpersonal skills, with the ability to collaborate across departments and influence stakeholders.
• Knowledge of regulatory requirements and industry best practices.
• Willingness to relocate to New Orleans and embrace the unique culture and opportunities the city offers.
• Working knowledge of managerial and leadership principles, with the ability to influence other management team members and lead a department of technically proficient individuals.
• Familiar with all aspects of the systems, support for the terminal, including software applications, equipment and workflow.
• Extensive knowledge of safety, health and environmental issues as they affect the workplace, including local regulations, national requirements, and governmental agency
• Working knowledge of budget preparation and financial
• Proven experience exercising sound business judgment to set direction and establish
• Capable of executing exceptional time management, due to fast-moving, demanding work

Why New Orleans?
New Orleans is not only one of the most historic and culturally rich cities in the United States, but it also offers a thriving business environment, a vibrant arts scene, fantastic food, and a laid-back yet energetic lifestyle. Whether you're exploring the famous French Quarter, enjoying outdoor festivals, or diving into the city's lively music scene, New Orleans offers something for everyone. Plus, the cost of living here is more affordable compared to other major metro areas, making it an ideal place to live and work.

Physical Working Attributes:

• Frequent standing, walking bending; occasional
• Climb up and down a ladder on a vessel multiple times within a shift
• Work in changing hot and cold climates based on weather conditions
• Work in an environment that may be hazardous to persons unable to see and hear fast moving equipment

Benefits & Perks:

• Competitive salary and bonus structure.
• Comprehensive benefits package including medical, dental, vision, 401k matching, tuition reimbursement program and more.
• Generous paid time off and holiday schedule.
• Relocation assistance and support for your move to New Orleans.
• Opportunities for career growth and professional development.

Come join us in New Orleans and take the next step in your career with an exciting and challenging opportunity!

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.

Ports America is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex (including pregnancy); sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.

If you require additional information about our comprehensive data privacy policy https://artifacts.portsamerica.com/pdf/Applicant Privacy Notice.pdf, we invite you to contact us via email at human.resources@portsamerica.com.

Our dedicated team at Ports America will be pleased to address any specific inquiries or concerns you may have regarding the handling, protection, and security of your data. We are committed to ensuring the utmost privacy and confidentiality of your personal information and will gladly provide you with the necessary details to help you better understand our practices and protocols.