What are the responsibilities and job description for the Receptionist/Administrator position at Portsmouth Primary Care Alliance?
Job summary
The purpose of this role is to support clinical and non-clinical staff by undertaking reception and or administrative duties to ensure the smooth running of the PPCA services.
Full training will be provided and successful candidates will be required to undergo a DBS check. The need for flexibility is essential to ensure the services can run effectively.
Main duties of the job
Responsible for general admin and reception duties.
- Greeting patients, assist and direct them accordingly.
- Monitoring the clinical systems.
- Booking cases onto the clinical system and monitor the activity and take appropriate action where necessary.
- Provide general support to the clinical team, ensuring timely completion of all tasks requested, including dealing with prescriptions and referring patients for home visits.
- Follow all policies, standards and guidance.
About us
PPCA was set up in 2018 to improve patient care and access to GP services in Portsmouth. The organisation is a limited company that represents member practices and delivers services at scale, for the benefit of local people and Primary Care Networks.
PPCA delivers a number of services, both in and out of hours, whilst supporting our partner NHS organisations to enhance system resilience and sustainability.
PPCA is proud of the positive patient feedback it receives and strives to achieve continuous improvement.
PPCAsupports flexible working and consider requests taking into account needs of the service where appropriate.
PPCA is an equal opportunities employer and that the positions are open to all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage / civil partnership, pregnancy, maternity, race, religion or belief, sex or sexual orientation. All advertising will seek to comply with equal opportunities legislation and will avoid stereotyping. Advertising will be placed so as to attract the maximum number of suitably qualified applicants from a cross-section of society.
Job description
Job responsibilities
MAIN DUTIES AND RESPONSIBILITIES
Administrative
General
EXPERIENCE AND QUALIFICATIONS
WORKING PATTERN :
Person Specification
Experience
Essential
Desirable