Senior Analyst - Deal Desk, Insights and Enablement

Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Job Title Senior Analyst - Deal Desk, Insights and Enablement Overview of Data & Services Data & Services is Mastercard's professional services arm, focused on driving value beyond payment transactions. We harness the power of our transaction data, deep payments expertise and vast network of merchant and FI partners to offer holistic solutions to our customers. Our solutions comprise consulting; data insights; marketing services; loyalty and analytics platforms; and more. Discover more at www.mastercardservices.com/en. Insights and Enablement team strives to drive smarter decisions and operational excellence for Data & Services, by leveraging data and technology. About the Role Deal Desk is a team tasked with providing quality assurance and building better process efficiency in Sales processes within Data and Services. As a Deal Desk team member, you are expected to: - Develop a strong understanding of our business environment - Understand Sales lifecycle processes and tools / systems that support them - Understand internal policies and compliance requirements; and implement quality / revenue assurance program with on-going checks on sales processes - Identify opportunities to centralize and / or automate sales operations tasks - Drive continuous improvements with process and system enhancements to minimize risks and improve process efficiency - Identify new ideas to expand Deal Desk scope of work All about you An ideal candidate would have: - 4-7 years of experience, with an undergraduate or master's degree - Experience in conducting process reviews and building process controls - Attention to detail and sense of urgency to perform in a fast paced environment - Strong stakeholder management and communication skills - Strong MS excel skills - Exposure in any of these areas is preferred though not essential – B2B Sales processes, Salesforce and Tableau. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.