Senior Software Engineer - Customer Data Platform

Boston, MATechnology – Software Engineering / Full-time / HybridFinancial institutions - banks and credit unions - have begun a seismic shift in how they operate and serve their customers.  History is being written right now. By joining Posh, you have an opportunity to help write the story. Since 2018, we’ve been harnessing bleeding-edge technology to empower FIs to work smarter, and serve better.  This isn’t hype - our products are powering millions of interactions every month for over a hundred unique financial institutions - and growing. As AI & NLP advance at an unprecedented and aggressive pace, our promise is to stay two steps ahead.  To both innovate ourselves - and embrace innovation from the collective industry - so that we bring the best solutions into production, now.  We are building AI assistants for end-user customers and internal-user employees - all within a common ecosystem that share our most coveted moats - knowledge, aka what an assistant knows, and integration, what an assistant can do. Many industry sectors each come with their own complexities - regulation, jargon, idiosyncrasies, etc..  Our customers want the best - and by definition, our vertical focus means that we can provide more nuanced and valuable solutions than horizontal ones that try to be everything for everyone.  We believe verticalized AI will win, and the Financial Services sector is our sole focus. If you’re eager to join a company that’s actively drafting the history books on the most seismic shift of FI strategy, we’d love to hear from you!Who you areExperienced Engineer : 4 years in full-stack development with a focus on backend systems; proficient in TypescriptTechnical Leader : 2 years of experience leading projects and mentoring engineersFamiliarity with SOAP / XML and / or core banking systems of record is a plusArchitectural Expertise : Skilled in designing scalable, robust systems and anticipating implementation challengesDatabase Proficient : Experience with relational databases like PostgreSQL or MySQLPassionate about delivering high-quality, user-centric solutions with a "get things done" attitudeComfortable navigating ambiguity and adapting to changeExcellent communication skills and a team player who positively influences othersCommitted to writing code that is easy-to-understand, ready-for-change, and safe-from-bugsHands-on experience building high-performing, scalable architectures—not just theoretical knowledgeContinuous Learner : Eager to stay ahead of technology trends and enhance both technical and leadership skillsWhat you'll do Pioneer integrations in new core banking systems of recordSupport and expand existing integrations with new features and optimizationsAdd monitoring, alerting, and anomaly detection so that we can better respond to operational incidentsDesign and optimize our API wrapper that routes traffic & orchestreates reads and writes to core banking systems of record, while maintaining a strong api boundary (abstraction layer)Implement automations and optimizations to reduce repetitive manual effort, including boilerplate generation, configuration intakeContribute to our low-latency and every-up-to-date configuration database that defines client-specific setup, shared by our entire platformWrite code that is easy-to-understand, ready-for-change, and safe-from-bugsGuide engineers, fostering a culture of excellence and continuous learningDrive Engineering Best Practices : Establish and promote software development standards, including code reviews and testing methodologiesCollaborate with other engineering teams, product managers, designers, and UX researchersMake contributions towards our efforts to establish a PCI compliant sub-architecture for processing highly sensitive PII dataTech Stack & ToolsReact.jsNode.js, TypeScript, PythonGraphQL, REST, WebsocketsPostgreSQL, BigQuery, Elastic SearchDocker, KubernetesShared component library Proprietary NLP / ML shared utility services & models  Proprietary RAG ingestion pipeline and search algorithmEvent-driven Pub / Sub Google CloudGitLab / CIFrontier LLM providers - OpenAI and Google BYO IDE - paid by usGoogle Workspace / GmailTwilio for voice-telephony & SMSJIRA / ConfluenceSlack$160,000 - $180,000 a yearWhat we offer : - Competitive salary and equity - Interesting and challenging work, bleeding-edge AI technologies and methods- Hybrid work - remote and on-site co-working space in Downtown Boston- Paid lunch at Boston HQ on Wednesdays - Work-life balance- Health, dental, and vision insurance- Team on-sites and off-sites - Unlimited PTO- Paid parental leave- Dedicated professional growth and development - personal budget and paid personal development days- The opportunity to fundamentally change how FIs operateApplicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.Posh is a hybrid workforce, with employees located across the United States & Canada, and our home base located in Boston, MA.   We’re a small and mighty team that prides ourselves in a tasteful balance between voracity and disciplined craftsmanship.   We value those who embrace ambiguity - who leverage their curiosity and passion to push the boundaries of their knowledge in order to build exceptional products.  Our tech stack is a combination of TypeScript (node.js and React) and Python, hosted in a scalable and distributed multi-cluster Kubernetes environment.  We don’t expect everyone to have prior experience in all of our tools, but we expect fundamental competency and intellectual curiosity. Our products are award-winning, backed by a dream team of top-tier fintech investors with over $45 million in funding to date.

Salary : $160,000 - $180,000