Order Movement Specialist

About Us

For more than 77 years, Positive Promotions has delivered solutions for promotional, educational, wellness, safety, recognition, and reward activities for businesses large and small. We are an industry leader serving schools, the healthcare market, community organizations, nonprofits, and corporate clients. Positive Promotions manufactures and distributes world-class products and sells both retail and wholesale to other nationwide distributors.

Founded on creativity and customer-centric principles, we specialize in offering an exceptional range of branded merchandise, recognition gifts, educational tools, and quality wearables. We take pride in our ability to simplify the selection and fulfillment process for our clients, becoming a one-stop shop for awareness, promotional and recognition campaigns.

At the heart of our success is a team dedicated to understanding and fulfilling our clients’ needs. We believe in the power of recognition, which is reflected in the products we offer and the services we render. Our team is a blend of creative, enthusiastic, confident, and customer-focused professionals working together to deliver excellence.

We seek a dynamic and driven Order Movement Specialist to join our vibrant team and to support our mission: “Whatever it takes to get the job done.” Join us and be part of a company that values innovation, customer satisfaction, and, above all, the power of positive recognition. At Positive Promotions, we don’t just sell products, we support key national initiatives, build brands, promote positive messaging, and create meaningful experiences that celebrate hard work and achievements. Embark on a fulfilling career journey where your efforts make a real difference in the $26.1 BILLION nationwide promotional products industry.

JOB RESPONSIBILITIES:

• We will provide training and give you the tools required to succeed!!!
• Timely and efficient maintenance and resolution of all assigned orders (from assignment to shipment) to make sure customers’ expectations are met or preferably exceeded
• Contact customers via phone and email to obtain information and/or discuss details in an effort to quickly resolve issues holding up orders.
• Maintains communications with buyers, warehouse and production with regards to damaged products, shortages and/or missing stock.
• Update AS400 systems with complete information to ensure all communications with customers are noted in regard to any delays with production of their order.
• Other duties as assigned.

Desired Skills and Experience

• Team Player. Must be coachable and trainable.
• Computer Knowledge - Required
• Proficient with Microsoft Office Tools (Excel, Outlook, Word)
• AS400 Knowledge - Nice to have
• Good Time Management skills
• Detail Oriented.
• Strategic Thinker.
• Proactive & Take Initiative.
• Customer Service Experience.
• Ability to develop and maintain good rapport with our internal staff and external customers

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Shift:

• Day shift

Language:

• English (Required)

Ability to Commute:

• Hauppauge, NY 11788 (Required)

Ability to Relocate:

• Hauppauge, NY 11788: Relocate before starting work (Required)

Work Location: In person

Salary : $18