What are the responsibilities and job description for the Assistant Property Manager position at Post Commercial Real Estate?
Assistant Property Manager Job Summary:
Job Description: The Assistant Property Manager assists the Property Manager with all on-site operations and achieving property financial and operational goals.
Reports to: Property/General Manager
Wage Status: Exempt (Ineligible for overtime)
Job Responsibilities:
- Works with property management team to minimize expenditures, maximize revenues and adhere to budgeted cost parameters.
- Works with office staff and accounting department to ensure all rent is collected when due and is posted correctly in Yardi.
- Manages preparation of all resident correspondence, including late payment notices.
- Works with legal counsel and Property Manager to execute late notices, as required.
- Produces monthly resident delinquency reports and property accruals.
- Schedule site visits regularly.
- Show vacant apartments as necessary and explains property rules and regulations. Ensures all move in/move-out paperwork is completed correctly and has been approved by the property manager.
- Ensures all apartments, move-in, move-out and other leasing data is entered correctly and in a timely manner in Yardi.
- Works with management team to administer renewal program and works to maximize resident’s renewals.
- Works with property manager to hire, train and develop on-site employees according to company policy and procedure.
- Assists Property Manager with counseling and reviewing employees as necessary and as required by company policy and procedure.
- Works with Property Manager to develop an effective, proactive team that works together to achieve property objectives.
- Works with Property Manager and maintenance team to insures that suites, common areas and grounds are maintained according to property objectives.
- As required, inspects suites, common areas and property to insure adherence to property standards.
- Works with Property Manager to insure adherence to company safety standards, policies and procedures. Works with Property Manager to insure that all safety inspections are completed as required and ensure adherence to company key control policies.
- Completes, as necessary, all required paperwork for all liability, workers’ compensation and property insurance claims. Oversees resident and vendor insurance program.
- Takes escalated service requests and works with property team to ensure adherence to customer service standards. Works with on-site staff to insure that tenant issues are dealt with.
Additional Requirements:
- Attendance is an imperative job function.
- Employees must fulfill the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or writing) to employees.
- 2 years sales experience in a retail, hospitality or multi-family housing environment
- Undergraduate degree preferred
- Proficiency in Microsoft Office and Excel
- Prior training in Fair Housing regulations preferred
- Excellent customer service and follow-up; Strong attention to follow up techniques is required
- Must possess strong listening skills.
- Must exhibit excellent verbal and written communication skills.
- Must be extremely responsive, courteous, reliable, energetic, and upbeat.
- Must be capable of embracing growth and change.
- Ability to perform lifting (a maximum of 50 lbs), stand and walk for 8 hours, and perform other physically demanding duties as directed.*
- *Reasonable Accommodations may be made to enable individuals with disabilities to perform the essential functions.
Post Brothers provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Post Brothers complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
