What are the responsibilities and job description for the Technician I position at Post Consumer Brands?
The purpose of this position is to provide real-time technical support to the Operations Teams and other support staff assigned. The individual is responsible for providing Operations Teams and Supervisors with the necessary information to produce products that meet PCBs food safety and quality standards at the lowest cost in a timely manner. The individual plays a key role in assisting in the identification, investigation, and follow up activities of PCB continuous improvement program. Support, implement, and maintain food safety practices as required through SQF. Will be responsible for completing job duties in a manner that supports all plant safety, food safety, quality, and environmental practices.
JOB ACTIVITIES/DUTIES
- Provide Operations Team Members, Line Managers, and Maintenance with technical resources in areas of product quality and food safety during on-going production, as well as in noncompliance situations. Attend noncompliance meetings to give direction on restarts, finding the source of the non-compliance and product hold.
- Perform audits and analyses on finished and intermediate products, ingredients, packaging and systems and follow safety, sanitation, Good Manufacturing Practices, and Good Laboratory Practices while performing tests
- Conduct investigations into consumer complaints.
- Perform, record and report audit findings in areas of Pest Prevention, Sanitation, GMP’s, Pre-Op Inspection/Testing, Plant Environment, HACCP, SSOP’s, Net Weight, PSAs, Metal Detection Audit, Documentation Audit, Allergen Testing, and Ingredient COA Verification.
- Calibration and maintenance of Quality measurement equipment in production and in the QA Lab.
- Provide information and data to support the QA group in assigned project areas.
- Use databases to hold and release product, provide non-compliance ingredient and packaging information to vendors (SCAR’s), and report and store audit reports.
- Utilize the Quality Department resources to help in the identification and resolution of issues.
Experience: 3 years production experience preferred (food production desired). Knowledge of manufacturing processes, GMP's, food safety, GLP’s, statistics and lab techniques preferred. Experience in Food Systems, audit experience, with PCQI certification preferred.
Skills: This individual must possess excellent organizational and problem solving skills, the ability to work with a PC and have demonstrated math/statistical computation skills. Knowledge of SPC; the ability to work safely with chemicals, as well as, in and around equipment; the ability to compile, analyze and present collected data in summary form as well as being capable of performing a variety of tests. Must be able to communicate technical, scientific, and regulatory information, both written and verbally. Must have strong communication and interpersonal skills, including the ability to make presentations, facilitate meetings, probe for root cause, and provide training to various groups within the organization and have knowledge of quality problem solving tools. Must be able to read, write and communicate in the English language.
Additional Requirements: Must be able to read, write, and communicate in the English language; Must wear company-issued uniforms (snap-front shirt & pants) and required PPE (bump-cap, hair net, beard net, safety glasses, ear plugs, gloves, steel-toed shoes, etc.); Regular attendance; Flexibility to work overtime and/or on alternate shifts if needed; Must follow established safety procedures.