What are the responsibilities and job description for the Front Office Receptionist position at POST Pediatric Therapies?
Job Summary
We are seeking an outgoing, dedicated, and friendly Front Desk Receptionist to join our team! The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and support in a professional environment. This role requires clerical skills, attention to detail, and the ability to manage multiple tasks efficiently.
Responsibilities
- Greet patients warmly and assist them with check-in and check-out processes.
- Answer phone calls promptly, addressing inquiries and scheduling appointments.
- Maintain patient records accurately and ensure confidentiality.
- Handle clerical tasks such as filing, data entry, and managing correspondence.
- Assist with the preparation of care plans and other documentation as needed.
- Collaborate with dental staff to ensure smooth operation of the clinic.
- Provide information about services offered and educate patients on procedures.
- Manage billing inquiries and insurance verification processes.
Qualifications:
- Strong customer service skills with a friendly demeanor.
- Knowledge in computerized systems for scheduling and record management.
- Bilingual abilities are a plus to enhance communication with diverse patients.
- Familiarity with medical coding is beneficial but not required.
- Excellent organizational skills with attention to detail.
- Ability to multitask in a fast-paced environment while maintaining professionalism.
Join our team as a Front Desk Receptionist where you can make a positive impact on our patients' experiences while growing your career in the healthcare field!
Job Type: Part-time
Pay: $12.50 - $13.50 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Afternoon shift
- Monday to Friday
Ability to Commute:
- Rogers, AR (Preferred)
Ability to Relocate:
- Rogers, AR: Relocate before starting work (Preferred)
Work Location: In person
Salary : $13 - $14
