Job Description
Job Description
The Director of Campus Life is responsible for providing a safe environment and positive experience for resident and commuter students at the Main Campus. The Director oversees residence life and student activities and is the primary point of contact for disciplinary issues. The effective supervision and training of Community Directors (CDs) and Resident Assistants (RAs) is essential in delivering a high-quality and consistent student experience. The Director leads the staff to creatively develop programs and services to foster students’ social, personal, and professional growth while ensuring a secure environment through enforcing policies. The Director of Campus Life is an on-site role at Post University's main campus in Waterbury, CT.
Leadership / Management
- Provide visionary leadership and strategic direction for the Department of Campus Life – overseeing residence life / housing, student activities, and community standards
- Hire, train, supervise, and mentor a team of Community Directors, Resident Assistants, and student workers; create team cohesion and a spirit of collaboration
- Encourage professional development and growth of staff through participation in training, professional organizations, conferences, and certifications
- Develop and manage the department’s budget and resources, including the budgets of the Student Government Association and student clubs
- Collaborate with Marketing, social media, and public relations staff to promote Campus Life activities and programs
- Maintain up-to-date policies and procedures following best practices, with Regulatory approval
- Ensure staff coverage of the campus operation on an ongoing basis, 24 hours a day / 7 days a week when students are on campus
Strategic Planning and Assessment
Develop and execute a strategic plan to grow and improve Campus Life, aligning with university goalsAssess the effectiveness of Campus Life programs and make data-driven decisions to enhance programs and servicesStudent Development & Crisis Management
Develop and implement initiatives to foster a positive, inclusive, and engaged living-learning environment that supports students' academic and personal growthServe as a resource and point of contact for handling student crises and emergencies on the campus, including mental health concerns, substance abuse issues, and student health emergenciesSupport and guide students through personal challenges, including roommate conflicts, relationship issues, and academic concernsCollaborate with Mental Health and Wellness, Health Services, Title IX, and other departments to support student needs to connect them with servicesTrain staff to recognize and respond to student needs, making referrals as appropriateCommunity Standards
Hold students accountable for their behaviors, as outlined in the Student Handbook, with a focus on learning while resolving issues in a fair and educational mannerInvestigate incidents, determine violations, and issue sanctions as needed; refer to the Dean of Students as neededCollaborate with the Director of Public Safety regarding incidents, emergencies, and interactions with emergency respondersMaintain up-to-date and accurate Incident Report log to track behaviorsUpdate the Student Handbook as needed in collaboration with the Dean of StudentsResidence Life / Housing
Optimize the utilization of residential spaces and student rooms to ensure efficiencyOversee the maintenance of the residence halls; train staff to recognize and report maintenance issues and track the repair processManage the housing process, including assignments, room changes, monthly occupancy reports, and the database for a seamless housing processLead the annual housing selection process each springCoordinate regular monthly health and safety checks in each residence hall room, submitting work orders as needed and overseeing disciplinary issues for violationsWork closely with the Director of Facilities in seeking maintenance solutions and proactively working to avoid future problemsEnsure compliance with local, state, and federal regulations, including health and safety codes and housing lawsStudent Activities
Ensure a positive and meaningful experience on the campus by providing programs for learning and personal growth, opportunities for students to socialize, and roles for students to develop leadership and professional skillsOversee the operation of the Student Government Association (SGA) and the student clubs, in collaboration with the faculty / staff advisors; responsible for the SGA / clubs budgetsTrain staff to understand the developmental needs of students and to plan events and activities to meet these needs across the social, personal, and professional aspects of students’ livesEnsure a variety of programs and activities to offer diverse opportunities, providing a balanced approach to program deliveryUse the program budget wisely in planning activities to protect the university’s assets while also meeting student needsCollaborate program planning with the Director of Events and other university departmentsCollaboration and Outreach
Collaborate with university departments, faculty, and student organizations to create a positive learning experience for all studentsPromote student support services through outreach, workshops, and seminars to engage students and enhance their personal and professional growthEngage in campus and community events and organizations to develop and enhance relationships with external and internal stakeholdersReporting and Analytics
Measure student participation and satisfaction with events and programs, using the data to inform change and improvementMonitor and report program outcomes and effectiveness to university leadershipADDITIONAL RESPONSIBILITIES :
This position requires a flexible schedule with some evening and weekend hours to meet the department's operational needs.
QUALIFICATIONS
Education
Bachelor’s degree required; Master's degree preferred in higher education administration, student development, leadership, counseling, psychology, or a relevant academic discipline.
Experience
Minimum of five (5) years of experience in a complex campus life or residence life operation
Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)
Current knowledge of student developmental needs and how to support those needsMust have superior interpersonal skills and a commitment to respect and collaboration with other departments, staff, faculty, and studentsRespect confidentiality and ethical boundaries concerning guidelines, supervision, and professional consultation within the University.Excellent verbal, advising, and written communication skills, including strong presentation skills incorporating current technologyExperience in leading staff training and supervision, holding staff accountable, developing staff strengthsExperience with operations – housing, student clubs, program development and deliveryFamiliarization with assessment methodologies and data analysisCandidates must demonstrate the ability to connect with a blended community of students (traditional aged, online adult learners, undergraduate, graduate, etc.) and champion diverse populations to support the university's commitment to DEIExcellent time management skills and an ability to prioritize work activities for self and staff
