What are the responsibilities and job description for the Graduate Admissions Advisor position at Post University?
A Post University Graduate Admissions Advisor (in our Accelerated Degree Program) is responsible for responding to student inquiries regarding graduate admission to the University's online and evening & weekend programs. We welcome candidates who are self-motivated and passionate, student-focused, and able to adapt to an ever-changing environment. The individual should also possess excellent phone and time management skills.
ESSENTIAL FUNCTIONS :
- Foster the Post culture to Make It Personal by working cross-functionally across the University and enhancing the culture of collaboration and respect among all Faculty, Associates, and Students.
- Promptly and courteously respond to student inquiries regarding Post University and our program offerings.
- Conduct personal interviews via telephone and occasionally in-person or virtual to help prospective students identify their interests and choose a Degree Program that fits each student's individual personal and career goals.
- Follow up with prospective students / applicants and record results in the database to ensure excellent customer service throughout the enrollment process.
- Work closely with the Financial Aid, Office of Student Information, and other supporting departments to assist students with their financing and advising needs.
- Participate in diverse student registration and development activities to promote inclusivity and student success.
- Meet & ideally exceed established team and individual enrollment goals.
- Participate in weekly team meetings to address best practices and strategies.
- Understand all applicable policies, procedures, regulations, and laws regarding higher education enrollment.
- Data entry of student enrollment information to ensure full and proper documentation.
- Perform other related duties as assigned.
PRIMARY ACCOUNTABILITIES :
BEHAVIORAL EXPECTATIONS (As referenced in The Post Way of Life - Associates' Daily Commitments)
We expect our associates to CARE ( Connect - Assess - Resolve - Excite ) in every stakeholder interaction. CARE is a framework to guide our every decision and action. CARE also resonates with our diverse associate & student populations - as humans, we know what it means to CARE.
We CONNECT. We believe relationships matter. Not only do we believe relationships matter, but we also know there is a direct correlation between the quality of our relationships and our outcomes. We invest in our relationships with colleagues, with students and with ourselves - we make time to tend to our mental, physical, financial, and professional health.
We ASSESS. We take the time to understand why something happens or happened entirely, we remove assumptions and eliminate confusion or ambiguity by asking questions and creating context, certainty, clarity, and mutual understanding. We collaborate with others throughout the university by understanding their strengths and the value they bring to the tribe. When we encounter conflict, we seek to understand and then to be understood - and always with respect.
We RESOLVE. We generate the trust of our colleagues, students, regulatory bodies, and greater communities by always doing the right thing-even when nobody is looking. We honor our promises by following up and following through. We help others learn and grow by sharing information and feedback.
We EXCITE. "Making It Personal" is the experience we promise to each and every student and associate, in each and every interaction. Excite is the heart of our experience philosophy. We find ways to Wow, Amaze, and Delight others by being resourceful and helpful. We embrace change, take risks and innovate. We celebrate successes and recognize the accomplishments of others.
QUALIFICATIONS :
The requirements below represent knowledge, skill, and / or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
KNOWLEDGE, SKILLS, AND ABILITIES :
Post University currently offers the option to work remotely in this position. Candidates must plug their equipment into their home router (a 50-foot ethernet cable will be provided by Post). No wireless connections are supported. The home internet minimum requirements are a 25 Mb download speed and a 15 Mb upload speed. The upload speed is essential for a consistent audio connection for the phone system. ( Please use the link to test your home network speed : www.speedtest.net .)
