What are the responsibilities and job description for the Customer Service Representative - Postal Services position at Postal Hiring Guide?
Welcome to the USPS Postal Hiring Guide. We are currently accepting applications for a PSE Sales & Services/Distribution Associate role nationwide. As a member of our team, you will provide exceptional customer service and support in postal branches, assisting customers with their needs and ensuring a positive experience.
About Our Company
At USPS, we are committed to serving our communities and providing excellent service to our customers. Our mission is to deliver outstanding results through teamwork, innovation, and integrity.
Job Description:
- Provide customer service and support in postal branches, responding to customer inquiries and resolving issues promptly.
- Assist customers with products and services, including sales and promotions.
- Ensure a positive customer experience by being responsive, courteous, and knowledgeable about our products and services.
Benefits:
- Competitive pay and benefits package, including paid time off and full federal health care benefits.
- Opportunities for career advancement and professional growth.
- A supportive and collaborative work environment.