What are the responsibilities and job description for the Customer Service Specialist - Postal Branches position at Postal Hiring Guide?
Job Description:
We are seeking a highly skilled Customer Service Specialist to join our team at the postal branch. In this role, you will be responsible for providing excellent customer service, assisting customers with their needs, and ensuring a positive experience.
About the Role:
- Provide a range of sales and customer support services to customers at the counter
- Assist customers with products and promotions, and ensure a positive experience
- Handle passport applications and related duties
Benefits:
- Paid Time Off: Vacation days, sick leave, and holidays
- Full Federal Health Care Benefits: Medical, Dental, Vision
- Retirement Plan: Thrift Savings Plan with USPS matching contribution
- Life Insurance Policies
How We Support Your Success:
- A comprehensive onboarding program
- Ongoing training and development opportunities
- A supportive team environment
