What are the responsibilities and job description for the Entry-Level Sales and Customer Support Associate position at Postal Hiring Guide?
Company Overview: We are a leading provider of postal services nationwide, dedicated to excellence in customer satisfaction and community support. Our team is committed to delivering exceptional service and benefits to our employees.
Sales and Customer Support: As a Sales & Services/Distribution Associate, you will play a vital role in assisting customers at postal branches, providing sales support, and handling various tasks. Your positive attitude and excellent communication skills will ensure a seamless experience for our customers.
Main Responsibilities:
- Customer Service: Welcome and assist customers, provide product information, and resolve any issues promptly.
- Task Execution: Process purchases, returns, and perform other sales-related duties efficiently.
- Passport Handling: Manage passport applications and related tasks with accuracy and attention to detail.
Benefits Package:
- Paid Time Off: Enjoy vacation days, sick leave, and holidays to maintain work-life balance.
- Comprehensive Health Insurance: Receive full federal health care benefits, including medical, dental, and vision coverage.
- Retirement Plan: Participate in the Thrift Savings Plan with USPS matching contribution for secure financial future.
- Life Insurance Policies: Have access to basic and supplemental life insurance options for added security.
Our Support Program:
We offer an exclusive program to help you succeed, including a step-by-step guide, simulated practice exams, interview tips, and personalized support. This comprehensive resource ensures you're well-prepared for your role and sets you up for long-term success.
