What are the responsibilities and job description for the Administrative Healthcare Specialist position at Posterity Group LLC?
Job Responsibilities
- Provide exceptional customer service to patients and visitors at the front desk or information center.
- Answer main office phone lines and direct calls to appropriate sections for assistance.
- Arrange and schedule medical appointments and determine patient eligibility for services.
- Maintain accurate and up-to-date patient records and files.
- Organize and research patient records, extracting needed information and reviewing records for completeness, accuracy, and consistency within established guidelines.