Demo

CUSTOMER SERVICE

PostNet
Atlanta, GA Full Time
POSTED ON 2/27/2025
AVAILABLE BEFORE 5/27/2025

Benefit / Perks

  • Fun working environment
  • Flexible Scheduling
  • Off on the weekends

Company Overview

PostNet provides a wide range of printing and shipping solutions for businesses and consumers, from business cards to eye catching banners.

PostNet is a franchise that offers packing and shipping services with FEDEX, DHL, UPS, and the U.S. Postal Service, as well as private mailbox rental, direct mail service and more.

WHAT WE ARE LOOKING FOR IN A CANDIDATE

  • Previous customer service or sales experience in a retail environment
  • Exceptional customer service skills
  • Assist in handling customer complaints and problems in a professional manner
  • Multitasking - must have the ability to simultaneously process multiple tasks
  • Effective verbal and written communication skills
  • Strong attention to detail
  • Outstanding time management and organizational skills
  • High school diploma or equivalent required
  • Valid driver's license required with reliable transportation
  • Proficient with Microsoft Office applications, Windows operation system, and other computer hardware and software
  • Ability to work flexible hours
  • Notary Public certification may be required
  • WHAT THE JOB ENTAILS :

  • Assisting customers with shipping and packaging services, scanning incoming packages.
  • Assists customers with their product and service needs in person, through e-mail and by phone
  • Learns and operates Center equipment, machinery, and software at an expert level
  • Assists customers and staff with operation of in-store printing equipment
  • Processes customer sales through the point-of-sale system
  • Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff
  • Sorts and deposits mail in private mailboxes
  • Captures, complete tasks, and organizes Virtual Mail
  • Respond to customer inquiries via phone, email
  • Provide accurate and helpful information about products and services
  • Follow all company policies and procedures
  • Compensation : $12.25 - $14.00 per hour

    At PostNet, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.

    We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!

    We invite EVERYONE to apply!

  • PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
  • Salary : $12 - $14

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a CUSTOMER SERVICE?

    Sign up to receive alerts about other jobs on the CUSTOMER SERVICE career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $59,001 - $77,833
    Income Estimation: 
    $73,754 - $99,306
    Income Estimation: 
    $35,979 - $45,091
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $73,754 - $99,306
    Income Estimation: 
    $98,363 - $136,806

    Sign up to receive alerts about other jobs with skills like those required for the CUSTOMER SERVICE.

    Click the checkbox next to the jobs that you are interested in.

    • Customer Interaction Skill

      • Income Estimation: $42,704 - $55,260
      • Income Estimation: $44,214 - $56,812
    • Customer Support Policies, Standards and Procedures Skill

      • Income Estimation: $44,214 - $56,812
      • Income Estimation: $44,992 - $57,697
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at PostNet

    PostNet
    Hired Organization Address Las Vegas, NV Full Time
    Benefit / Perks Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Caree...
    PostNet
    Hired Organization Address Spanaway, WA Full Time
    Retail Customer Service Representative - Benefit and Perks Competitive Compensation Flexible Scheduling Hard work, colla...
    PostNet
    Hired Organization Address Mission, TX Full Time
    Benefit / Perks Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Caree...
    PostNet
    Hired Organization Address Humble, TX Full Time
    Benefits : Employee discounts Free uniforms Opportunity for advancement Competitive salary Paid time off We are pleased ...

    Not the job you're looking for? Here are some other CUSTOMER SERVICE jobs in the Atlanta, GA area that may be a better fit.

    Customer Service/Warehouse

    Service Partners, Kennesaw, GA

    Customer Service Representative

    Precision Door Service, Atlanta, GA

    AI Assistant is available now!

    Feel free to start your new journey!