What are the responsibilities and job description for the Benefits Coordinator position at Potawatomi Casino Hotel?
Pay based on experience | First shift
In this fast-paced, high-energy environment where attention to detail is essential, how do we obtain and retain qualified team members who ensure guests are happy with our service? As a Benefits Coordinator, you will provide guidance to our team members and management regarding the wide variety of benefits offered. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values.
Principal Duties and Responsibilities (*Essential Functions)
- Provide positive guest service by responding to team members’ benefit inquires in a prompt, courteous, and effective manner. Escalate inquires to Benefits Specialist or Human Resources (HR) management as needed.
- Maintain thorough knowledge of all Benefits paperwork and assist team members with inquiries and completion.
- Assist team members with the entire benefits enrollment process by answering questions, verifying accuracy of electronic enrollment, and entering information into system.
- Assist with coordinating of leave of absence workflow. Create, mail, and track paperwork according to internal processes.
- Enter required data into payroll and other assigned databases. Audit and maintain information for accuracy.
- Assemble team member benefits packages for new team member orientation.
- Perform clerical duties including but not limited to creating letters, flyers, articles, and spreadsheets; coordinating mass mailings; making photocopies; faxing; filing; and assembling documents for distribution.
- Assist with new hire orientation and open enrollment sessions as required.
- Perform job duties in full compliance with departmental policies, procedures, and regulations.
- Perform other duties as assigned.
Job Qualifications
- A high school diploma or equivalent and 1 year of related experience are required. A related Associate’s degree can take the place of 1 year of experience. Previous human resources experience is preferred.
- Office skills must include the ability to use standard office equipment and demonstrate intermediate knowledge of Microsoft Office, Outlook, Word and Excel.
- The ability to maintain discretion in handling confidential information.
- The ability to interact with guests and team members professionally, including the ability to speak in front of small groups of team members.
- The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays.
- While performing the duties of this job, the team member is required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the office and property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member may be required to lift, carry, push, pull, or move objects up to 10 pounds on a regular basis and up to 25 pounds occasionally. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Working Conditions
The noise level is usually moderate. When on the casino floor, the noise level increases. The facility is not smoke free.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.
