Program Manager

Program Manager 

Location:  Washington DC  (Hybrid/Remote)   

Clearance Requirement:  ****Public Trust or the ability to obtain one via Minimum Background Investigation (MBI)**** 

Employment Class:  Full Time Regular

FLSA Classification:  Exempt - Salaried

Benefits:  

The company has a comprehensive benefit plan to include Medical/Prescription Health Plans, Dental, Group Life Insurance, Supplemental Life Insurance, Short Term and Long Term Disability Insurance, Flexible Spending Account, Employee Assistance Program, Identity Theft, and 401(K) Plan.

Position Summary:

Command Cyber Solutions (a federal government contractor) is seeking a highly skilled Program Manager capable of leading a highly talented team on daily IT operations and project progress. The Project Manager is responsible for the planning, management and execution of projects that comprise an Enterprise Program Management Office (EPMO). This objective is to provide a wide range of IT business solutions to its customers, providing secure, reliable, and highly available IT business solutions to fulfill program requirements, serving a few thousand end-users located within the Washington, DC area. The Project Manager will deliver effective enterprise-level management support and services which provide the Government customer the resources needed to achieve its operational objectives. The qualified candidate must be capable of performing management duties that cover the scope of this job description whenever needed.

Essential Duties & Responsibilities:

•    The PM shall be responsible for the performance of work performed under their designated Task Orders
•    Support project planning and management, milestone status tracking and reviews, risks, and issue identification, tracking and resolution and participation in program and release level activities. 
•    Provide management support in alignment with the customer-selected Agile development path, methodology, and delivery approach
•    Identify strengths and weaknesses of the team members and work with each one on improvement areas while offering continual support to each team member’s personal and professional development goals
•    Properly oversee activities on the IT Operations team and be able to keep the projects moving along while maintaining a strict focus on operational continuity
•    Provide oversight for remote and any required on-site support until the incidents are resolved
•    Provide a root cause and mitigation analysis post-incident within 24 hours
•    Prepare and orchestrate customer meetings, submit timely contract deliverables, provide over-arching program quality management 
•    Provide Program Integration support to ensure the establishment and execution of stakeholder engagement processes and models, including analysis, documentation, and management of program level action items, dependencies, risks, and gaps. 
•    Support the identification, as well as the consistent definition, communication, and application of standards, processes, methodologies, and approaches that are common to multiple EPMO programs and/or designated for EPMO-wide adoption or compliance.

Education & Experience Requirements:

•    Bachelor’s degree in Information Technology or related field
•    Ten (10) years of professional Project Management Experience
•    Experience managing a team of IT professionals on multiple projects and concurrent operational support.

Certification Requirements:

•    PMP  AND
•    CSM (Certified Scrum Master)

Other Requirements:

•    US Citizenship

Security Clearance Requirements:

•    Public Trust or the ability to obtain one via Minimum Background Investigation (MBI)

Knowledge, Skills & Abilities Requirements:

•    Ability to learn various technologies quickly
•    Technical minded (in execution) but business focused (in planning)
•    Focus on precision and detail when performing duties
•    Willingness to leverage Vendor Support contracts for system changes and troubleshooting
•    Proficiency in planning, execution and documentation
•    Go-Getter or Self-Starter; ability to work with light instruction
•    Willingness to cross-train or mentor team members
•    Ability to understand the big picture
•    Ability to shift focus and priorities on a daily basis
•    Excellent written and verbal communication
•    Excellent customer service skills
•    Willingness to participate as a surge resource when needed
•    Ability to assist team members in improving non-technical skills
•    Excellent team interaction and communication
•    Willingness to provide instruction as needed but not micro-manage team members
•    Ability to: understand the big picture, problem, or goal; create 50% of the solution independently; work with engineers to finalize a plan of action; and participate at an engineering and operational level as needed (i.e., fill gaps in expertise on project)

Working Conditions/Working Environment/Physical Demands

•    This position will be performed primarily remotely with the occasional need to meet with Government customers in Washington, DC
•    Hours of operation are M-F between 0800-1630 ET
•    Occasionally, project requirements may require temporary adjustment of work hours/days
•    Duties are subject to change based on the needs of the customer

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Command Cyber Solutions (CCS) is an equal opportunity employer. In order to provide equal employment opportunities for all applicants and advancement opportunities to all employees, employment decisions at Command Cyber Solutions will be based on merit, qualifications and abilities. Command Cyber Solutions does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, marital status or any other characteristic protected by law.