What are the responsibilities and job description for the Configuration Management Analyst position at Potawatomi Federal Solutions?
Pls. apply online at: www.command-cs.com/careers
- Maintain Configuration Management files including configuration identification, change control, and status accounting record.
- Analyze proposed changes of product design to determine effect on overall product and system.
- Coordinate modification records for management control.
- Establish change orders and prepare for change authorization and documentation by company and subcontractor.
- Maintain and enforce configuration management policies and procedures.
- Maintain the baseline using automated Configuration Management tools.
- Track and maintain the project change requests, impact assessments, incident reports, and change notices continuously.
- Attend customer meetings, kick-off meetings, configuration meetings, and production meetings as needed.
- Ensure that customer requirements are implemented and review changes to accounting activity to ensure compliance with configuration management policies.
- Support a Help Desk for the Hill CEDC and its customer programs.
- The Help Desk shall triage incident and work order tickets for classification and priority, perform AIS updates where required, and be the central point of contact for customers seeking status updates or scheduling information
Education & Experience Requirements
- Bachelor’s degree in Business or IT related field or equivalent professional experience
- Two (2) years' of relevant experience
Certification(s) Preferred:
- ICM Configuration Management II
- ITIL v4 Foundations
- IEEE Software Engineering Master Certification (SEMC) preferred
Security Clearance Requirement:
- Active Secret Clearance
Knowledge, Skills & Abilities Requirements:
- Problem-solving skills with the ability to anticipate and solve issues before they affect business productivity.
- Configuration Management Software Process familiarization.
- Must possess a strong proficiency with Data Management.
- Demonstrated experience with Identity and Access Management.
- Demonstrated experience with Configuration Management Software Tools.
- Strong Communication and Coordination Skills.
- Proficiency with Windows base applications (Word, Excel, and PowerPoint).
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About Potawatomi Federal Solutions:
Potawatomi Federal Solutions is a federal government contractor who provides essential services and administrative support to Potawatomi Business Development Corporations’ family of industry-leading federal government contracting subsidiaries. We are 100% tribally owned small business of the Forest County Potawatomi Community of Wisconsin. In 2007, we launched with one mission in mind: to create a profitable tribal enterprise to allow us to invest in the health, wellness, education, environment and future of our people for generations to come. What fuels your fire? We invite you to find out by exploring our career opportunities and joining our dynamic team of innovative professionals!