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Guest Experience

Potawatomi Zoo
South Bend, IN Full Time
POSTED ON 4/3/2025
AVAILABLE BEFORE 6/3/2025

Guest Experience

Positions within this area are Admissions/Membership, Ticket Booth, Stroller Booth, Carousel and Gift Shop. All of these positions will provide professional and courteous service to guests and be crossed trained in all Guest Experience positions.

Accredited by the Association of Zoos and Aquariums, Potawatomi Zoo is home to more than 400 animals and exceeds the standards for Zoos in animal care and quality of life, conservation, and education programs. Potawatomi Zoo has become a focus of fun and educational activity in the Michiana area.

Advantages of working at the Zoo:

Flexible schedule 7 days a week (between 9am and 10pm)

Monthly bonus with Zoo match at the end of the season

Pay rate: $12.00/hr

Responsibilities:

  • Interact/communicate with guests and staff in a professional, helpful, and courteous manner at all times.
  • Accurately count money/make change.
  • Operate a computerized point of sale system or electronic cash register.
  • Maintain an enthusiastic and welcoming demeanor.
  • Adapt to changing assignments, or environment and while maintaining a positive attitude.
  • Actively promote events and other zoo related activities.
  • Working and interacting with a diverse group of employees or guests brings stimulation, challenge, and energy that contribute to a productive and effective workplace.
  • Work in a fast-paced environment.
  • Inventory and organize the retail areas.
  • Restock merchandise as needed.
  • Follow all Zoo policies and procedures

Qualifications

  • Must be 15 years old or older
  • Have availability and flexibility to work 3-4 days a week or more including weekends, holidays and evenings
  • Maintain clean and safe work environment.
  • Ability to multi-task.
  • Ability to Stoop, Stand, Lift and Sit multiple times throughout a scheduled shift.
  • Ability to work outside in all weather conditions.
  • Ability to support other areas of the Zoo
  • Communicate information.
  • Pass a Criminal Background Check- 18yrs or older

Job Types: Full-time, Part-time, Temporary

Pay: $12.00 per hour

Schedule:

  • Day shift
  • Evening shift
  • Every weekend

Application Question(s):

  • Are you able to work 3-4 days per week between 9am and 10pm including weekends and holidays?
  • Are you able to work outside in extreme weather (hot or cold)?
  • What days and times are you available to work?

Work Location: In person

Salary : $12

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