What are the responsibilities and job description for the Lodge Cafe position at Potawatomi Zoo?
The Food Service Associate provides exceptional customer service while assisting with food preparation, serving, and maintaining cleanliness in the food service area. This position is responsible for ensuring the timely and accurate delivery of food orders, helping customers with their needs, and maintaining a safe and clean environment. The Food Service Associate will report to the Director of Food Service and Hospitality
Advantages of working at the Zoo:
- Flexible schedule 7 days a week (between 9am and 10pm)
- Pay rate: $12.00/hr
- Discount
- Hourly pay plus split credit card tips
- Seasonal Bonus
Responsibilities:
- Greet and interact with customers in a friendly and professional manner.
- Assist with food preparation, including portioning and plating items.
- Serve food and/or beverages to customers quickly and accurately.
- Ensure food safety and hygiene standards are met at all times.
- Operate kitchen equipment and tools safely and efficiently.
- Maintain cleanliness in food preparation areas, dining areas, and restrooms.
- Monitor inventory levels and assist with stock replenishment as needed.
- Handle cash and process transactions accurately using the point-of-sale (POS) system.
- Assist in maintaining a smooth workflow during busy periods.
- Collaborate with team members to provide excellent customer service.
- Follow Potawatomi Zoo policies and health and safety regulations at all times.
Qualifications:
- 16 years old or older
- Fast food/Fast casual cook experience
- Strong communication and interpersonal skills.
- Ability to multi-task in a fast-paced environment.
- Basic math skills for handling cash and processing transactions.
- Ability to work flexible hours, including weekends and holidays.
- Must pass background check if over 18 years of age.
Physical Requirements:
- Ability to stand for extended periods.
- Ability to lift up to 25 pounds.
- Ability to work in hot and noisy environments.
Job Type: Part-time
Pay: $12.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- Day shift
- Evening shift
- Holidays
- Weekends as needed
Supplemental Pay:
- Tips
Application Question(s):
- What is your availability?
- Are you able to work evenings, weekends and holidays?
- Have you cooked in a fast food or fast casual setting?
Work Location: In person
Salary : $12
