What are the responsibilities and job description for the Potbelly Sandwich Shop - Old Town - Shift Leader position at Potbelly Sandwich Shop - Old Town?
As the Shift Leader, you'll have a lot of face time with guests and employees. You'll act as quality control, ensuring customer satisfaction by properly training employees and adhering to company policies. You'll oversee service, take the lead resolving issues, and cover when the Manager is off duty or working on other projects.
