What are the responsibilities and job description for the General Manager position at Potbelly Sandwich Shop?
Overview
We are seeking a highly motivated and experienced General Manager to oversee our operations and drive the success of our business. The ideal candidate will possess strong leadership skills, a passion for customer service, and a proven track record in store management. As the General Manager, you will be responsible for ensuring operational excellence, fostering a positive work environment, and achieving sales targets while maintaining high standards of customer satisfaction.
Duties
- Lead and manage daily operations to ensure efficiency and effectiveness across all departments.
- Oversee store management activities including inventory control, merchandising, and staff scheduling.
- Utilize POS systems to track sales performance and manage financial transactions accurately.
- Recruit, train, and develop team members to build a high-performing workforce.
- Foster a culture of collaboration and teamwork among staff to enhance overall performance.
- Implement strategies to drive sales growth and improve customer service experiences.
- Negotiate with vendors and suppliers to secure favorable terms for products and services.
- Monitor market trends and competitor activities to identify opportunities for improvement.
- Ensure compliance with company policies, procedures, and safety regulations.
Requirements
- Proven experience in store management or a similar role within the retail industry.
- Strong team management skills with the ability to motivate and inspire employees.
- Excellent organizational skills with attention to detail in managing multiple tasks.
- Demonstrated ability to sell products effectively while providing exceptional customer service.
- Proficiency in using POS systems and other retail management software.
- Strong negotiation skills with experience in collaborating with sales teams or vendors.
- Ability to analyze data and make informed decisions based on performance metrics.
- Excellent communication skills, both verbal and written, with a focus on building relationships.
Join our team as a General Manager where you can make a significant impact on our business while leading a dedicated team towards success!
Job Type: Full-time
Pay: $46,000.00 - $50,000.00 per year
Benefits:
- Employee discount
Shift:
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Lady Lake, FL 32159 (Required)
Ability to Relocate:
- Lady Lake, FL 32159: Relocate before starting work (Required)
Work Location: In person
Salary : $46,000 - $50,000
