Payroll Specialist

• $55-60k plus annual bonus
• Fully Remote in the United States
  
  

Potbelly Sandwich Shops, where Good Vibes and Great Careers are a way of life! Come Build the Potbelly Nation with us.

Potbelly got its start in 1977 as a small antique store that turned into a lines-out-the-door neighborhood sandwich shop. Before you knew it, we were serving up delicious food in a fun environment at more than 400 shops across the United States.

We continue to wake up every day with one goal: Make people happy through good vibes and delicious craveable food. Put those awesome ingredients together, and there’s no telling what we’ll cook up next!

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Title: Payroll Specialist

Department/Function: Human Resources

Location: Full Remote

General Description

The Payroll Specialist is responsible for activities related to processing high volume multi-state payroll for all Potbelly shops according to weekly and bi-weekly processing deadlines for hourly associates, management, Support Center and Contract Employees (if applicable). They should have working knowledge of voluntary payroll deduction, banking information, federal and state withholdings and other critical employee payroll matters.

FOCUS

Responsibilities

• Process bi-weekly and weekly payrolls including but not limited to verifying hours, calculating OT & retro pay; processing benefit deductions; bonus payouts; direct deposit or pay card set up; balancing payroll; saving payroll reports; conduct post payroll audit, etc.
• Prepare manual checks/pay card load as needed
• Process stop payments and reissues of lost payroll checks/pay cards and direct deposit reversals; investigate and resolve all payroll discrepancies in a timely and accurate fashion
• Provide adhoc payroll or job/salary reports for HR, operations, accounting or other departments as requested
• Handle employment verifications and provides data updates to The Work Number
• Performance Wage & Tax Reconciliations; handle new hire reporting
• Maintain employee personnel files
• Closely works with payroll vendors with regards to associate garnishments
• Participates in year-end W2 audit activities
• Knowledge and backup of HRIS password resets
• Provide stellar customer service to all individuals
• Supports all shop locations, by responding to numerous daily email and phone inquiries;
• Process/update new and re-hire records (Incompletes/Missing Indicators) in EV5
• Special projects as needed and/or as assigned
  
  

Essential Physical Functions

• Must have the ability/stamina to work a minimum of 45 to 55 hours a week.
• Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
• Must be able to engage in problem-solving skills to help identify and solve potential issues in the field.
• Must be able to communicate heavily through telephone, e-mail and in-person communications.
  
  

Experience, Education And Behaviors

• Must represent The Potbelly Advantage and Our Values.
• High School degree required. College coursework preferred.
• 1 to 3 years proven payroll experience.
• Knowledge of ADP, strongly preferred.
• Excellent written and verbal communication.
• Well organized and detail oriented.
• Works well in a fast-paced environment.
• Knowledge of Microsoft Office, especially Excel and Word.
• Must maintain a high level of confidentiality.