QA Coordinator

Join Our Team as a Quality Assurance Coordinator!

Location: Corporate Office
Employment Type: Full-Time
Reports to: Director of Quality Assurance and Compliance
Department: Quality Assurance

Why Work With Us?

At Potential Inc., we believe that maintaining high standards is key to delivering exceptional services. We're looking for a dedicated Quality Assurance Coordinator to join our growing team. If you're passionate about ensuring quality, fostering continuous improvement, and making an impact within an organization, this role could be perfect for you!

As a Quality Assurance Coordinator, you'll work closely with departments across the company to uphold our commitment to excellence, compliance, and operational efficiency. With opportunities to grow professionally, this is an exciting chance to shape the future of our quality programs.

What You'll Be Doing:

Quality Assurance & Compliance

• Review, update, and uphold the organization's standards, policies, and procedures.
• Produce and share detailed reports that track quality assurance activities and outcomes.
• Conduct regular audits (weekly, monthly, quarterly) to ensure compliance and identify areas for improvement.
• Play a key role in internal and external audits, ensuring all standards are met for regulatory bodies.
• Assist in the development of corrective action plans and initiatives for quality improvement.

Document Management & Administrative Support

• Keep client and employee records well-organized and easily accessible.
• Coordinate the completion of necessary documents for smooth day-to-day operations.
• Support the creation and ongoing maintenance of Standard Operating Procedures (SOPs).
• Help ensure our document management systems remain current and effective.

Operational Coordination

• Gather required documentation from staff and stakeholders to maintain operational efficiency.
• Assist in collecting and entering Key Performance Indicator (KPI) data to measure success.
• Help with organizing training, business platforms, and special projects.

And More...

• Work alongside a talented team to help drive key organizational initiatives and projects.
• Take on new challenges and tasks as they arise, making a real difference in the organization's success.

What We're Looking For:

Education & Experience

• Bachelor's degree (preferred) or at least 2 years of experience in a Quality Assurance, Project Management, or Administrative role.
• Experience with audits and ensuring compliance with regulations is a plus.
• Strong document creation and management experience.

Skills & Abilities

• Exceptional project management and organizational skills.
• Ability to work independently while keeping a team-oriented mindset.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and other common business software.
• Strong communication skills, both written and verbal.
• Detail-oriented, with strong problem-solving abilities and excellent time management.

Certificates/Licenses

• Current Pennsylvania Child Abuse, Criminal History, and FBI clearances with no record.

Perks of Working With Us:

• Growth Opportunities: We believe in developing our team members. Take advantage of ongoing learning and career development.
• Collaborative Environment: You'll work with talented and supportive colleagues who are passionate about achieving excellence.
• Work-Life Balance: Enjoy a standard office environment with no major physical demands-ideal for those who like to focus and deliver quality work.
• Mission-Driven Impact: Your work directly contributes to the success and continuous improvement of our organization.

Ready to Apply?

If you're ready to take on a dynamic role where you can truly make an impact and be part of a forward-thinking team, we'd love to hear from you. Click the "Apply Now" button to get started on your journey with Potential Inc.!

Potential Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Salary : $49,000 - $55,000