What are the responsibilities and job description for the Parts Associate position at Potestio Brothers Equipment?
Potestio Brothers Equipment is a full service John Deere Dealer specializing in Agricultural, Construction, Land Care, and Turf equipment. Potestio Brothers offers a friendly and safe working environment, competitive pay, paid time off, and health benefits to foster a professional, service oriented customer experience. We are an equal opportunity employer. Come join our family!
Department : Parts
Reports to : Parts Manager
Position : Responsible for selling, receiving, and delivery of parts and accessories. Performs in-store customer service, overall organizational promotion, and stocking duties.
Responsibilities :
- Selling and accurately looking up the large portfolio of parts we offer to customers over the counter and providing necessary parts to the service department and placing special orders.
- While supplying customers with timely, and accurate information regarding accounts products rates and services offered;
- Provide excellent customer service over the phone and in person with customers parts needs.
- Timely and accurate processing of all in-store orders; completes orders by communicating with customers on pick-up or delivery status
- Locating and obtaining merchandise for customers, whether in-stock, out-of-stock or non-stocked merchandise
- Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to Supervisor
- Assists with preparing and maintaining professional showroom image and merchandise displays, keeping showroom shelves stocked and organized.
- Assists in keeping parts department clean and orderly
- Routinely lifts items weighing up to 50 lbs.
Experience:
- Customer support: 1 year (Preferred)
PBE will provide in house training to build necessary skills and continuing education.
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Contact Information :
Interested applicants with questions can contact us at: kiowa@pbequip.com
Salary : $20 - $30