What are the responsibilities and job description for the Dental Office Manager position at Potomac Dental and Implant Center?
Job Overview
We are seeking a dedicated and organized patient Care Coordinator to join our dynamic team in a state-of-the-art dental clinic.
The ideal candidate will have excellent customer service skills and the ability to close treatment plans. This role is primarily focused on patient relations, so if you're shy or prefer minimal interaction, this may not be the right position for you.
Our office prioritizes patient comfort and professionalism, and we expect all team members to adhere to our high standards. Dress code is business casual, and we ask that all staff maintain a neat, clean appearance (no messy hair, jeans, weed or flip-flops).
Candidates with at least 10 years of dental office experience and 3 years of management experience may be eligible for a starting pay of $30/hr or higher. All other applicants will receive compensation based on their experience and the terms of the offer.
Dental assistant license is a big plus.
Responsibilities
- Greet patients warmly and assist with the check-in process.
- Coordinate treatment plans by discussing options with patients and clearly explaining procedures.
- Verify insurance coverage and benefits for treatment plans.
- Utilize coding systems to ensure accurate billing and documentation.
- Schedule appointments efficiently, balancing patient preferences with clinic availability.
- Provide outstanding customer service by promptly addressing patient inquiries and concerns.
- Collaborate with dental staff to ensure all aspects of patient care are handled effectively.
- Assist in managing office operations to enhance overall patient satisfaction.
- Manage social media and professional photography room.
Why Join Us?
As an office manager, you'll play an essential role in creating positive patient experiences while working in a supportive and professional environment. We value our team and offer an opportunity for growth within our clinic.
Job Type: Full-time
Pay: $25.00 - $35.00 per hour
Expected hours: 35 – 45 per week
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Experience:
- Dental office: 5 years (Required)
- Insurance verification: 5 years (Required)
- Open Dental Software: 1 year (Preferred)
- Treatment plan presentation: 5 years (Required)
Ability to Commute:
- Rockville, MD 20852 (Required)
Work Location: In person
Salary : $25 - $35
