What are the responsibilities and job description for the Dental Office Treatment Coordinator position at Potomac Dental and Implant Center?
About Us:
Potomac Dental and Implant Center is a state-of-the-art dental practice in North Bethesda, Maryland, dedicated to providing exceptional care to our patients. We specialize in comprehensive dental treatments, including implants, crowns, and cosmetic dentistry, in a welcoming and modern environment.
Job Description:
We are seeking an experienced Treatment Plan Coordinator to join our dynamic team. The ideal candidate will be a highly organized professional with a minimum of 3 years of experience in a dental office setting and proficiency in OpenDental software.
As a Treatment Coordinator, you will play a critical role in ensuring patients receive the care they need by helping them understand treatment options, coordinating financial arrangements, and supporting our clinical team in delivering an exceptional patient experience.
Key Responsibilities:
- Present and explain treatment plans to patients in a clear, compassionate manner.
- Coordinate financial arrangements, including payment plans and insurance benefits.
- Verify insurance eligibility and assist with claims submission.
- Schedule patient appointments and follow up on pending treatment plans.
- Maintain accurate patient records in OpenDental software.
- Communicate effectively with patients, team members, and third-party providers.
- Provide exceptional customer service to create a positive experience for every patient.
Qualifications:
- Minimum of 3 years of experience as a Treatment Coordinator in a dental office.
- Proficiency with OpenDental software is required.
- Strong understanding of dental procedures, terminology, and insurance processes.
- Excellent verbal and written communication skills.
- Highly organized with attention to detail.
- Ability to multitask in a fast-paced environment.
- Bilingual (English/Spanish) is a plus.
What We Offer:
- Competitive salary based on experience.
- Paid time off and holidays.
- Opportunities for professional growth and development.
- A supportive and friendly work environment in a newly remodeled office.
Job Type: Full-time
Pay: $20.00 - $27.00 per hour
Expected hours: 35 – 42 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Experience:
- Dental office: 3 years (Preferred)
- Open Dental Software: 1 year (Preferred)
- Dental Insurance: 3 years (Preferred)
- Treatment Plan Presentation: 2 years (Preferred)
Ability to Commute:
- Rockville, MD 20852 (Required)
Work Location: In person
Salary : $20 - $27