What are the responsibilities and job description for the Patient Care Coordinator position at Potomac Dental and Implant Center?
Qualifications
- Exceptional communication and people skills
- A passion for customer service
- A positive attitude and strong organizational abilities
- Computerize patient records and maintain accurate files
- Proficiency in Opendental is an added advantage!!!
- Dental terminology: 2 years (Required)
- Computer skills: 2 years (Required)
Benefits
- **Fun, Positive Team Culture**: Be part of a close-knit, supportive team that values your growth and ideas!
- **Competitive Salary**: We believe in rewarding excellence – you’ll earn a competitive salary
- **Benefits**: Enjoy dental and paid holidays benefits
- **Personal & Professional Growth**: Access ongoing training and development opportunities
- Pay: From $19.00 per hour
- Employee discount
- Paid time off
- Typically Monday to Friday
Responsibilities
- Be the Face of Our Practice: Greet patients warmly and guide them through their treatment plans, ensuring they feel confident and comfortable
- Coordinate Appointments: Work closely with our dental team to schedule patient's appointments and keep them on track with their visits
- Insurance Expert: Strong understanding of dental insurance, including coverage details and verification processes
- Must be able to communicate options clearly, ensuring patients are informed
- Patient Advocate: Ensure our patients understand their treatment plans and follow-up care
- Detail Master: Keep accurate, organized records of patient treatments and follow-ups
- Create and update care plans for patients
- Handle dental coding
- Verify insurance coverage and process insurance claims
- Schedule appointments efficiently
- Maintain HIPAA compliance in all patient interactions
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Expected hours: 36 per week
Schedule:
- Monday to Friday
Ability to Commute:
- Rockville, MD 20852 (Required)
Ability to Relocate:
- Rockville, MD 20852: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $23