What are the responsibilities and job description for the Automotive Service Writer/Advisor position at potranco automotive?
Job Summary
We are seeking a knowledgeable and customer-focused Automotive Service Advisor to join our team. In this role, you will act as the primary point of contact for customers seeking automotive services, ensuring their needs are met with professionalism and expertise. You will utilize your automotive knowledge to provide accurate information about vehicle maintenance and repair options, facilitating a seamless experience for our clients.
Duties
- Greet customers promptly and professionally, assessing their automotive service needs.
- Provide detailed explanations of service recommendations, including oil changes, shocks and struts, alignments, and other vehicle maintenance tasks.
- Schedule appointments for service work and follow up with customers regarding their vehicle status.
- Maintain accurate records of customer interactions, service history, and vehicle maintenance.
- Collaborate with technicians to ensure timely completion of services while maintaining high-quality standards.
- Stay updated on industry trends, new technologies, and dealership offerings.
Skills
- Strong knowledge of automotive diagnostics and service procedures.
- Proficiency in vehicle maintenance tasks such as oil changes, alignments, air brake systems, and suspension work.
- Excellent communication skills with the ability to explain technical information clearly to customers.
- Previous experience in automotive sales or service at a dealership is preferred.
- Ability to build rapport with customers while providing exceptional service.
- Detail-oriented with strong organizational skills to manage multiple tasks effectively.
- A commitment to continuous learning about new automotive technologies and services.
Join our team as an Automotive Service Advisor where your expertise will help drive customer satisfaction and loyalty in our dealership!
Job Type: Full-time
Pay: $65,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Days:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Language:
- Spanish (Preferred)
Ability to Commute:
- San Antonio, TX 78253 (Required)
Work Location: In person
Salary : $65,000 - $100,000