Director of IT Operations
Job Status : Full-time, year-round salary exempt position. This position will have the flexibility to work in a hybrid capacity with the requirement to be located at Powder HQ in Eden, UT
Powder is a year-round resort and real estate development project nestled throughout 12,000 acres in the Wasatch Mountains of Northern Utah. We are striving to be the premier place of being and doing, a destination that fuses outdoor recreation with a cultural and hospitality program that connects visitors with a deeper sense of self and purpose. Our core values come to life in a unique and natural setting of unparalleled beauty.
Reporting to the Chief People & Technology Officer, the Director of Technology plays a key leadership role in overseeing and advancing the technological strategy and operations of the organization. This position requires a seasoned professional with a strong background in technology management, strategic planning, and team leadership, to include a combination of technical expertise, strategic thinking, and effective communication skills. The Director of Technology will collaborate with various departments to align technology solutions with organizational goals and drive innovation, being a key partner to business leaders across resort, club and corporate operations
Responsibilities :
Technology Strategy :
- Develop and execute a comprehensive technology strategy aligned with the organization's business objectives.
- Identify and evaluate emerging technologies and trends to ensure the company remains at the forefront of innovation.
- Collaborate with executive leadership to define technology-related goals and priorities.
Leadership and Team Management :
Provide strong leadership to the technology team, fostering a culture of innovation, collaboration, and continuous improvement.Recruit, mentor, and manage a high-performing team of technology professionals.Establish key performance indicators (KPIs) for projects and regularly assess and report on project performance. Use data-driven insights to make informed decisions and drive continuous improvement.Applications :
Oversee the entire lifecycle of IT applications, from conception to retirement. This includes planning, development, testing, deployment, and ongoing maintenance.Manage relationships with third-party application vendors. Evaluate and select new applications when needed, ensuring that they align with organizational goals and integrate seamlessly with existing systems.Continuously assess and optimize the performance of existing applications. Identify opportunities for enhancements and coordinate with the development team to implement improvements.Collaborate with the IT support team to ensure effective end-user support for applications. Develop and implement training programs to enhance user proficiency and maximize the value of applications.Collaboration and Communication :
Collaborate with other departments to understand their technology needs and ensure that technology solutions support business processes.Communicate effectively with non-technical stakeholders, translating technical concepts into understandable terms.Collaborate with business leaders to align projects with organizational goals. Develop and communicate a clear project strategy, including scope, timeline, and resource requirements.Cloud Strategy :
Develop and implement a comprehensive cloud strategy aligned with business objectives. Assess the feasibility and benefits of migrating existing systems to the cloud and guide the organization in adopting cloud technologies.Monitor and optimize cloud infrastructure costs. Develop and implement cost-effective strategies, considering factors such as resource utilization, scalability, and reserved capacity.Oversee the integration of cloud services with existing on-premises systems. Ensure interoperability and data consistency across hybrid environments.Qualifications :
Bachelor's or Master's degree in Information Technology, Computer Science, or a related field.15 years of tech leadership experience preferredStrong strategic thinking and problem-solving skills.Excellent communication and interpersonal skills.Demonstrated ability to lead and inspire a team.In-depth knowledge of technology trends and best practices.Project management experience, with a track record of successful project delivery.Familiarity with relevant regulations and compliance standards.Team Member Benefits & Perks :
Healthy Benefits Plan- Medical / Dental / Vision / Life InsuranceCompany provided Short Term Disability and Life InsuranceCompany matching 401KGenerous PTO packageWinter and Summer Season Pass for self and up to three dependents Buddy VouchersMileage Reimbursement (usage of personal vehicle for qualified work)Monthly Cell Phone Reimbursement (amount depends on eligibility)Mountain Discounts