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Concierge Associate

Powder
Eden, UT Full Time
POSTED ON 2/6/2025
AVAILABLE BEFORE 5/5/2025

Job Description

Job Description

Description :

Powder Mountain is a year-round resort and real estate development project nestled throughout 10,000 acres in the Wasatch Mountains of Northern Utah. Recently acquired by Reed Hastings, Co-Founder of Netflix, Powder is committed to staying uncrowded and independent—and we’re revolutionizing the ski industry along the way. Join our mission to spark wonder by creating a unique place that fuses mountain recreation, art, and meaningful connection.

We’re looking for Big-Hearted Champions Who Pick Up the Trash. If you’re a passionate, caring team player who strives for excellence—and always tries to do the right thing, even when no one is watching—you’ll fit right in at Powder.

We Are :

Big Hearted - Passion, Caring & Warm, Joyful, Generous

Champions - Team - Not Family, Intolerant of Mediocrity, Tenacious, Seeks Feedback

Who Picks Up the Trash - Does What is Best for Powder and Our Guests, Resourceful, Selfless

Our Commitment to Equality :

Together we are one team, not an "us vs. them" mentality. We are focused on being a progressive employer with pay equity, inclusion, while building diverse teams.

Appearance Guidelines :

Well-groomed facial hair, tasteful visible tattoos, and minimal facial piercings are acceptable.

Perks of Joining Our Big-Hearted Champions :

  • Seasonal Ski & Summer Passes for self, self & dependents
  • UTA Ski Bus Pass and Employee Shuttle Service
  • Powder Mountain Retail / Rental Discount and On-Mountain F&B Discounts
  • Powder Mountain Snowsports School Discounted Lesson
  • Access to Expertvoice.com, Outdoorly.com and partner discounts.
  • Powder Mountain on-snow uniform for specific roles.
  • Free On-site Gourmet Employee Lunches
  • Flexible and Hybrid Workplace Environment
  • New Modern Office with Indoor / Outdoor Meeting Spaces

Requirements :

Role : Concierge Associate

Status : Full-Time, Seasonal, Hourly

Reporting To : Concierge Manager

Powder Haven, Powder Mountain’s exclusive private community is seeking a Concierge Associate to join our team of dedicated guest oriented Big-Hearted Champions. This role is critical to delivery our elevated guest experience. Professional communication and collaboration with Real Estate, Powder Stays and Membership teams is required.

Job Duties

  • Act as an Ambassador of Powder Haven, specific to Powder Stays and Membership Department.
  • Exude a “5-star” customer service mind set and crafted professionalism at all times.
  • Address Neighbors and Guests concerns in a timely manner with the guidance of upper management.
  • Arrange / perform for deliveries with FedEx, UPS and USPS.
  • Daily parcel gathering at Eden Post Office, and deliverance to Skylodge Mail Hut.
  • Perform daily tasks as requested by guests, i.e., grocery shop and delivery, specific guest requests, special deliveries.
  • Dedication to quick response time and detailed execution of request and follow up.
  • Possess strong problem solving, ability multi-task, work with little guidance at time, and demonstrate leadership.
  • Other duties as assigned.

    • Job Requirements and Qualifications

  • Bachelor’s degree or associate’ Degree – preferred
  • High school diploma or GED - required.
  • 21 years of age
  • Have clean driving record.
  • Must be able to pass a Background Check
  • Able to work - weekdays / weekends, holidays, and nights.
  • Basic computer proficiency with excellent communication - written and in person.
  • Maintain a professional and polished appearance.
  • Desire to work at both Powder Mountain and Powder Haven resorts in inclement weather and at peak season.

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