What are the responsibilities and job description for the Rental Tech position at Powderhorn Mountain Resort?
Position Summary
Responsible for appropriately fitting guests for rental ski and snowboard equipment, focusing on exceptional customer service, customer safety, and working safely.
Primary Responsibilities/Duties
- Size and select appropriate ski or snowboard boots
- Size and select appropriate skis or snowboards
- Other duties as assigned within the Ski & Ride Center/Rental Shop areas
Core Skills
- Honest, friendly, and enthusiastic customer service skills
- Able to handle large groups, adults, children, and special needs visitors in a professional manner
- Able to work efficiently in a fast-paced environment
- Professional, positive attitude in all interactions
Computer Skills
- Ability to learn/use company-provided software
Tools/Equipment
- Vacuum, broom
Certifications/Licenses/Training
- Binding Adjustment Training
- Binding Adjustment Certification
- Seasonal Orientation
- All Safety Training related to position, including company-wide safety processes and procedures
Work Environment
This position is based inside and is exposed to high altitudes (8200 feet). Must be able to walk on both even and uneven terrain, climb/descend stairs, stand and/or sit for long periods of time, bend, stoop, reach (place/retrieve equipment on storage shelving), kneel, and lift up to 30 pounds.
