GUNBARREL SUPERVISOR

JOB SUMMARY:

The Food & Beverage Department is a fun and exciting way to join the ski industry and the Monarch family.  This department is an upbeat and fast paced environment that provides opportunities to earn and play in the mountains.  Enjoy working in the Food & Beverage environment then the perks of your complimentary Monarch Mountain Season Pass. The position Gunbarrel Supervisor works closely with the Food & Beverage Manager to ensure the smooth daily operation of Monarch Mountain’s Gunbarrel Cafeteria, Java Stop and Fly By Burrito Trailer, ensuring that every guest has the best possible food and food service experience by providing excellent customer service directly; as well as through every staff member.   

ESSENTIAL DUTIES:

The Gunbarrel Supervisor responsibilities include, but are not limited to the following:

• Be an effective leader within the guidelines of department and company policies, procedures, and values in fulfillment of Monarch’s mission statement to “provide our guests with a quality, personalized mountain experience.”
• Ensure all forms, tracking, verifications, and necessary documenting are executed and accurately completed in a timely manner.   This includes, though is not limited to scheduling requests, training and disciplinary documentation, payroll and time-keeping, ordering, invoicing, inventorying, daily accounting, and other reporting as prescribed.
• Assist in the hiring of department A-Team employees.
• Schedule department staff for efficient coverage of department functions based on projected skier budget.  Adjust to actual requirements as appropriate.
• Perform initial and ongoing training of departmental staff.
• Provide timely employee feedback, and contribute to producing qualitative performance reviews of department A-Team staff.  
• Work in conjunction with other departments as part of the Monarch team.
• Assist in the development and maintenance of training materials, manuals, checklists and other documents necessary for the success of the department.
• Prepare and assist in the oversight of department personnel in the event of an emergency, as instructed by your supervisor.
• Provide professional solutions and courteous assistance in problem solving for both guests and employees.  
• Monitor and maintain the inventory and condition of department supplies, products, properties, and facilities.
• Ensure consistency and quality of all products.
• Communicate with Manager daily and have a system of communication to cover days off to ensure proper information flow.
• Ensure that all Health, OSHA, and Building Codes are met to the highest standard.
• Ensure that Monarch remains in compliance with all liquor laws and trains staff accordingly, both with initial and ongoing training.
• Maintain good staff morale, resolve disputes amongst staff, and maintain clearly understood policies and procedures that are uniform, clearly communicated, and followed by all staff.
• Assist in maintaining all equipment in proper working condition; apprise F&B Manager of any equipment not in good, safe, working order; and take proper steps necessary to repair or replace equipment as needed.
• Assist the Food & Beverage Manager with menu creation and offer input for daily or weekly specials. 
• Other duties as assigned. This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. 

PERSONAL ATTRIBUTES:

• Ability to maintain a good attitude, set a positive example, and work well with guests and other employees.
• Ability to speak clearly and pleasantly, and communicate in the English language.
• Ability to take direction and follow procedures.
• Is honest and dependable.
• Ability to train others and give direction in a non-condescending manner.
• Awareness of surroundings and the ability to identify and respond quickly to situational needs.
• Good reading and writing skills in the English language.
• Ability to recognize and maintain confidentiality of sensitive materials and situations, including confidentiality of all customer information.
• Must always present a professional appearance.
• You should feel comfortable working around large groups of people in a congested area.
• Can handle fast paced and high-pressure environment.
• Great work ethic.
• Is flexible with hours and days of work. Can work any hours during the business day including mornings, evenings or split shifts, and any days of the week (including weekends and holidays)

JOB REQUIREMENTS:

• Minimum Age: 21
• Legal citizen of the United States or possess other proper work permit authentication.
• High School Diploma or GED required, college degree preferred.
• Ability to push, lift, and move up to 30 lbs.
• Ability to stand for long periods of time and work with hot cooking appliances.
• Requires working at high elevation (up to 12,000’), with extended exposure to adverse weather conditions, such as severe cold, heavy snowfall, rain, strong winds and intense sun.

JOB TYPE: Winter Seasonal, Full Time

COMPENSATION AND BENEFITS:

• Compensation: Begins at $24 per hour, actual pay will be adjusted based on experience/length of service
• Benefits: Monarch Season Pass and many more! For a full list of benefits visit www.skimonarch.com/jobs

This job description is designed to cover the general duties and nature of work, not to contain a comprehensive listing of all activities, duties or responsibilities required for this job. Duties and responsibilities may change at any time with or without notice.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.  To request accommodations during the application or interview process, please contact HR.  Applicants are not required to disclose their age or years of education.