What are the responsibilities and job description for the Winter 24/25: Ticket Checker position at POWDR?
Location: Killington, Vermont
Killington and Pico Resort is the biggest mountain in the East, home to the most adventure you’ll find all year long, and a great place to start, build and grow your career. With seven distinct mountain areas, including Vermont’s highest lift-serviced peak, the opportunities are endless throughout the longest ski season in the East, and into the summer with mountain biking, golf and more. Join an enthusiastic team that strives to deliver the best guest experience possible, while taking advantage of all these mountains have to offer. Killington Resort is committed to employee wellness, safety, growth opportunities, and provides a wide variety of resort benefits, including access to our unparalleled playground.
Compensation and Benefits:
- Compensation: Starting pay rate of $16.50, actual wage will be adjusted based on experience.
- Benefits: Full-time, seasonal position eligible for a season pass for employee/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.
Job Summary:
Become a member of the largest lift operations team in the East and work where you play! Ticket checkers are on-snow ticket specialists who spend their day outside on the mountain and ensure that every skier or snowboarder has a valid day ticket or season pass before boarding a lift. On busy days, ticket checkers are also responsible for grouping people together to keep lift lines moving efficiently.
This position involves working outside in all weather conditions, including extreme cold, snow, wind, and rain, on varied snow surfaces, and requires standing for the majority of the scheduled shift.
Summary of Key Responsibilities:
Responsibilities and essential job functions include but are not limited to the following:
- Responsible for grouping people together to keep lift lines moving efficiently
- Answer guest questions by becoming familiar with Killington & Pico's layout, products, services, and current conditions or referring them to someone who can
- Identify fraudulent or counterfeit credentials
- Communicate safety procedures and rules for riding the lifts to the guests as necessary
- Handle upset guests in a friendly and courteous manner
- Maintain lift maze area, including shoveling and raking as necessary
- Ability to learn RFID technology upon training and assist with troubleshoot issues with scanners
- Perform other tasks as assigned
Basic Qualifications:
- Must be at least 16 years of age
- Prior customer service experience preferred
- Basic knowledge of the ski industry preferred
- Ability to tolerate standing in the cold for extended periods of time
- Must be able to read and identify lift tickets, while remaining alert at all times for skiers and snowboarders arriving at load area
Required Knowledge, Skills, and Abilities:
- A friendly, outgoing personality!
- Excellent customer service and communication skills
- Love of working with people and in the outdoors
- Ability to handle a busy, fast paced environment with a smile
It is the policy of Killington/Pico Ski Resort Partners, LLC to provide equal opportunity and employment to all staff and applicants. No person shall be discriminated against in any condition of employment because of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, place of birth, age, physical or mental condition, or any qualified individual with a disability or veteran status.
Work where you play - Apply now!
Work where you play - Apply now!
Salary : $17
