Field Service Engineer Service Field Service North Canton

Job Description

Essential Responsibilities

• Adhere to Powell's current safety and quality standards.
• Actively pursue sales opportunities via cold calling, using existing customer base through on-site customer meetings, focus on targeted accounts, execute customer presentations, and focus on closing field service opportunities.
• Manage on-site project team in completing all site documentation in a timely manner; including but not limited to, weekly time sheets, signed service and repair order, materials used and report writing.
• Review project scope of work and material for each project.
• Provide regular and clear communication regarding work schedules to internal and external customers.
• Maintain flexible work hours, which will include over time and weekend support.
• Comply with Powell's standard operating procedures, documentation processes, safety processes and protocols.
• Coordinate with Powell Project management, customers, vendors, and labor support in a professional and customer-centric manner.
• Able to work in different roles of individual support to managing small crews.
• Able to provide solutions to customers in support of sales.
• Manage safety requirements for assigned region and team.
• Review test reports from projects for accuracy and provide recommendations to customers from deficiencies on test reports as a deliverable.
• Demonstrate ability to manage tasks, commitments, and deadlines as it pertains to assigned tasks, communications with customers, and internal customers.
• Common projects include :
• Switchgear and PCR installations and advisory.
• Troubleshooting mechanical repair issues.
• Troubleshooting basic electrical repair issues within the switchgear.
• Perform performance testing on Powell equipment and components, including but not limited to; insulation testing (megger testing), Ductor, Hi Potential testing, torque tests and mechanical / functional testing, Commissioning & Start-Up
• Perform regular inspections of any issued vehicle or calibrated equipment / tools. Minimum Qualifications
• Bachelor degree in electrical engineering, as well as 7 years as a shop / electrical field service engineer.
• Exhibit working knowledge of advanced electrical industry manufacturing standards & electrical systems, working knowledge of both factory testing standards and NETA MTS & ATS standards.
• Specific standards include sections of ANSI IEEE C37 applicable to the design and manufacture of breakers and switchgear.
• Specific knowledge of the following : ANSI IEEE device function numbers; ampacities of electrical conductors in switchgear applications; electrical air and surface creepage clearance requirements.
• Demonstrate knowledge in the design and manufacture of bus and structural modification projects.
• Demonstrate knowledge of basic electrical theory and control circuits i.e. : Ohm's Law; Advanced AC and DC theory; contactor and circuit breaker schematics.
• Demonstrate knowledge of basic distribution protective relay testing, hi-pot testing, and breaker function testing. i.e. : testing of over-current and motor protection relays with current injection; acceptance testing of dielectric apparatus using over voltage testing; primary current injection of circuit breakers; mechanical and electrical functional testing of circuit breakers; HV substation, generation testing.
• Skilled in the art of writing accurate and complete test reports, project summaries and has the ability to explain most of the system anomalies found on a given project.
• The Field Service Engineer will also be expected to demonstrate proficiency with computer skills using Oracle, MS Outlook, Power DB, Word & Excel.

About Us

In our 70 year history, Powell has always known that our employees are at the heart of our success. Without question, we have the most talented people in all parts of our organization. As a manufacturer, we recruit and hire experienced and knowledgeable applicants to ensure our product is engineered, fabricated and assembled to customer specifications!

Powered by Innovation - Powell's culture has and will always be founded in our "can do" attitude. If we can imagine it, we can do it. Become a part of our story, and let us help you write yours. Hard work pays off in all of our teams, with opportunity for advancement and promotion without sacrificing work-life balance. Successful candidates must have a legal authorization to work in the United States on a full-time basis, with only those candidates selected for interview contacted.

We are an Affirmative Action and Equal Opportunity Employer / Vet / Disability

If you need an accommodation in the hiring process, you may contact [redacted]. Application status inquiries will not be accepted in this manner.