What are the responsibilities and job description for the Customer Service Representative position at Power Control Services?
About Us
Proactively Rebuild Industrial Electronic/Automation Equipment for today's industrial distributors.
Job Duties
- Answer enquiries and provide information about goods & services
- Answer phones
- Data Entry
- Investigate customer complaints
- Process customer requests
- Update customer accounts
Education
- High School Diploma (or equivalent)
- Some Technical School or College
Qualification
- Excellent Typing Skills 40-60 wpm
- 2 years Management experience (with 2 or more direct reports)
Skill
- Experience with Microsoft 365 (Word, Excel, Powerpoint, Outlook)
- Effective time management
- Good listening skills
- Service Orientation
- Shows empathy under all circumstances
- Evaluates situations effectively
- Excellent communication skills
- Attention to detail
- Very organized
Compensation
20-25 Per Hour
Position Type
Full-Time
Benefits
Paid time off,Healthcare,Vision,Simple IRA (After 1 year)),Dental