What are the responsibilities and job description for the Senior IT Support Technician position at Power Design, Inc.?
About The Position…
If you are an innovative, motivated, tech guru who thrives in a fast-paced and fun environment, then the IT Support Technician role is perfect for you! In this role, you will serve as the point of contact for all IT-related incidents and service requests, providing top-notch customer service and innovative proactive solutions to all employees.
position details/responsibilities…
About Us
Power Design is a National Design Build Contractor, focused on innovative construction across multiple trades: electrical, mechanical, plumbing, and systems technologies. Since 1989, we’ve disrupted the industry by putting next-generation ideas to powerful, practical use because we care. We design breakthrough solutions that push the limits of what’s possible by harnessing the collaborative power of our teams to elevate experiences and empower the communities where we live and work. In an industry that tends to look back, we’re building better by staying grounded in our values, dedicated to our unique culture, and supportive of work-life balance – making us built to last. By investing in our people and doing things differently, we’re designing what’s next.
To learn more, visit www.powerdesigninc.us.
If you are an innovative, motivated, tech guru who thrives in a fast-paced and fun environment, then the IT Support Technician role is perfect for you! In this role, you will serve as the point of contact for all IT-related incidents and service requests, providing top-notch customer service and innovative proactive solutions to all employees.
position details/responsibilities…
- Identify, diagnose and resolve technical issues through hands-on support and training.
- Manage multiple projects related to upgrading software, configuring systems and applications, and network troubleshooting in a high volume, fast-paced work environment.
- Assist other departments with technology requests and the setup of new workstations.
- Organize asset requests, applications, security and other IT projects.
- Serve as customer liaison at our Tech Deck.
- 3-5 years of relevant technical experience is required.
- Strong computer skills, including proficiency in Microsoft Office troubleshooting and configuration.
- Bilingual (English and Spanish) is preferred.
- Bachelor’s degree in computer science or related field is preferred, but not required.
- Ability to provide consistent, world class level of service.
- Extremely organized and highly motivated with strong tech savvy skills and the ability to adapt to constantly changing priorities.
- Proactive mindset focused on continuous growth.
- Demonstrate and uphold all of Power Design’s core values, which include integrity, accountability, teamwork, innovation and growth.
About Us
Power Design is a National Design Build Contractor, focused on innovative construction across multiple trades: electrical, mechanical, plumbing, and systems technologies. Since 1989, we’ve disrupted the industry by putting next-generation ideas to powerful, practical use because we care. We design breakthrough solutions that push the limits of what’s possible by harnessing the collaborative power of our teams to elevate experiences and empower the communities where we live and work. In an industry that tends to look back, we’re building better by staying grounded in our values, dedicated to our unique culture, and supportive of work-life balance – making us built to last. By investing in our people and doing things differently, we’re designing what’s next.
To learn more, visit www.powerdesigninc.us.
