QUALITY TECHNICIAN

Objective: Responsible for all activities involving quality assurance and compliance with applicable customer quality

requirements; establish and maintain pertinent quality metrics to support customer requirements.

Minimum Requirements

• High School diploma or equivalent, and
• Minimum 1 year experience in an automotive part qualification role.
• Experience in blueprint reading.
• Experience with Coordinate Measuring Devices and other precision measuring tools and testing systems.
• Experience with meeting ISO/QS-9000 or ISO 9001:2000 or TS16949 management system requirements.
  
  

Job Requirements

• Advanced working knowledge of MS Office (Word, Excel, Outlook, Power Point)
• Strong verbal and written communication skills
• Exceptional customer service orientation
• Able to organize and manage multiple priorities
• High values
• Models the teamwork philosophy
• Above average math, reasoning and problem solving skills
• Working knowledge of PDI's manufacturing methods
• Detail oriented, able to quickly grasp new concepts, mechanically inclined
• Ability to work well under pressure and meet deadlines
  
  

Essential Duties And Responsibilities

• Responsible for the validation of new/changed products to the customer, ensuring that products conform to
  
  

customer expectations, ensuring documentation, and meeting delivery requirements.

• Responsible for performing or monitoring all quality related testing as required by the customer.
• Responsible for the validation/disposition and reporting of internal production scrap and all other administrative
  
  

reporting required by the quality department.

• Lead the problem solving and documentation requirements for customer complaint resolution efforts.
• Perform and maintain conformance to Internal Calibration schedule through: statistical process control,
  
  

preventative maintenance and calibrations and coordinate external calibrations.

• Lead the inspection and disposition of customer product complaints for internal rejects.
• Responsible for monitoring raw material, in process and final inspection reports.
• Assist in production process control through: statistical process control, preventative maintenance and calibrations.
• Responsible to schedule and participate in external and internal quality system auditing processes and for file
  
  

maintenance of related reports.

• Assist in quality training of new/temporary team members; maintain training files for all team members.
• Perform inspection audits.
• Assist in customer satisfaction reviews.
• Control filing and maintenance of Quality/Management system documents.
• Process stock adjustments/stock transfers, sales orders, work orders and purchase orders relating to quality and
  
  

notification to vendors and corporate responsible parties for shortages/overages.

• Responsible for maintaining monthly/quarterly performance review number/graphs.
• Maintenance and update of vendor files, vendor Quality Report Cards and other vendor related documentation as
  
  

assigned to the Quality Dept.

• Adhere to all company policies, procedures, work instructions, safety rules and general work rules.
• Daily lead by example, pursure knowledge related to the ongoing improvement of the PDI quality system.
• Other duties as assigned to meet business expectations.