Service Operations Specialist

Power Electronics is a multinational company focused in Solar and Battery Inverters utility-scale, Electrical Vehicle chargers and industrial speed drives, providing service to companies all over the globe. Power Electronics is searching for new team members in order to sustain its business presence in the US and continue to provide its clients with outstanding technical support. Operating at a global scale, PE is one of very few companies providing its clients with a 24/7 technical assistance, from US to Japan!

With such ambitions and standards in mind, we are looking for a Service Associate with administrative skills.

The role - Ideal applicants will possess:

• Administrative skills
• Good knowledge of Microsoft Office
• Organized
• Pro-active and able to multi task.

Responsibilities includes but are not limited to:

• Coordinate and monitor the progress of assigned projects, such as logistics, by reviewingorders, shipments, and material receipts.
• Maintain up-to-date status and necessary tracking documentation for assigned projects.
• Send notifications and reminders about deadlines and milestones for ongoing projects,ensuring cross-departmental follow-up and control.
• Update databases to identify trends, potential issues, and opportunities for improvement.Record and follow up on incidents related to any assigned project.
• Record and follow up on incidents related to any assigned project.
• Collaborate with internal and external teams to address and resolve issues effectively.
• Provide regular reports on project status and performance metrics. Assist in thedevelopment and implementation of process improvements to enhance tracking efficiency.

Academic Education

• Business Administration.
• Fluent in English and Spanish is a must.
• Professional level of Office package.

About our company

Pure Energy is our motivation to lead the Renewable Energy Generation. It is the search for product and service perfection. It is our vision of a clean and sustainable world, for our children and future generations!

Our company is specialized in the development of advanced power electronics equipment, with a unique high-standards customer service to match.

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

The hiring process at a glance

• First phone introduction call to check basic information about current professional status and ambitions (From Spain)
• Second step will be a 30mn virtual meeting (videocall) with HR.
• Final interview with the leadership team based out in the US (also a virtual meeting)

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Tampa, FL 33619: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• As the hiring process is done from our main our HQ in Spain, please also expect a call from a 34 number.
• What are your salary expectations?

Language:

• English and Spanish (Required)

Work Location: In person

Salary : $45,000 - $50,000