Demo

Lead Shop Service Technician

Power Equipment Company
Greeley, CO Full Time
POSTED ON 1/23/2025
AVAILABLE BEFORE 4/23/2025

Job Description

Job Description

Building Success since 1936

For over 87 years, Power Equipment Company has provided powerful heavy equipment rental and sales solutions for owners and operators in the aggregate, construction, crane, paving and compaction industries. Our experienced team remains committed to delivering exceptional value by providing premier heavy construction equipment and reliable product support. We pride ourselves on being dedicated, capable team players with effective solutions for business challenges. We understand how important it is to keep our customer’s equipment up and running.

Our success is rooted in the success of our employees because they are our greatest asset. That’s why we invest in their future and offer a wide range of benefits to help them learn, grow and prosper.

Job purpose

We are looking for a Shop Service Lead Technician to Join our growing team and help drive our customer service goals and objectives in the Field. The ideal candidate will have a strong background in Heavy Equipment service and support, have a commitment to Safety and desire to provide first class customer service.

Duties and responsibilities

  • Ensures work orders are complete, service reports are properly completed, and all parts are returned to inventory before job completion.
  • Coordinates with other locations to schedule and complete the repair of different components.
  • Assists to ensure a safe and productive working environment.
  • Updates Shop Manager and Service Coordinator on the status and problems of the equipment in the shop.
  • Resolves scheduling conflicts through coordination with the Service Coordinator
  • Ensures effective communication between customers and Service Coordinators.
  • Assists, supervises, and trains technicians in troubleshooting and repairing equipment.
  • Works closely with inspectors on reporting the discrepancies between customer requested repairs and those found during inspections.
  • Works with all shop personnel to ensure that the shop is kept clean, organized
  • Responsible for shop and technician safety
  • Assists in estimating repairs or reconditions.
  • Advise and communicate process and procedures improvements.
  • Parts reusable specialist / champion.
  • Carrying out inspections and testing on materials, products, and equipment to guarantee that they are up to the relevant requirements and standards.
  • Other duties as assigned.

Qualifications

  • High School diploma and graduation from an accredited technical school in diesel engine / hydraulics / heavy equipment repair preferred but not required.
  • Experience as a Heavy Equipment Technician / Mechanic required.
  • Must have own tools.
  • Volvo and / or other dealership or industry experience preferred.
  • Skill in the use of a variety of diagnostic testing and tuning equipment.
  • Experience with computer systems and maintenance software preferred
  • Advanced technical software application understanding with relevant industry experience highly desired.
  • Strong organizational and customer service skills to ensure high level customer service
  • Ability to work overtime when required
  • Have excellent communication skills, verbal and written
  • Ability to obtain DOT Medical Certification.
  • Must possess a clean MVR & valid Driver's License
  • Ability to operate a forklift safely.
  • 3-5 years customer service experience
  • When the need arises, fills in for the Shop Manager and / or Service Writer in her / his absence
  • Provides information and feedback for performance reviews, and may participate in the actual review meetings
  • Working conditions

  • Lifting, carrying, reaching, pushing, and / or pulling; climbing and balancing; frequent stooping, kneeling, crouching, and / or crawling; and significant finger dexterity necessary.
  • Ability to lift 70 lbs.
  • This position is exposed to work near moving mechanical parts, and moderate noise levels.
  • Requires working and driving outdoors in various climates / temperatures and the possibility of sitting for an extended period.
  • Why Power Equipment Company?

    The one characteristic that distinguishes Power Equipment Company is the dedication and passion of our employees. It’s no secret that employees who are empowered each day to make a difference for the company become engaged, long-tenured partners in the success of the customer. That’s why our company culture has always focused on the success and well-being of our greatest asset…our employees.

    That is the Power Equipment Company difference.

    We offer :

  • Competitive salary
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Generous paid time off
  • Paid holidays
  • Paid continuing career education
  • Life insurance, including AD&D (family coverage is also available)
  • Long-term disability insurance
  • Short-term disability insurance is available
  • Flexible Spending Accounts (FSA) and Health Spending Accounts (HSA)
  • Health and wellness program
  • Opportunities for career advancement
  • To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions. Power Equipment is an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal and state law.

    In accordance with the Colorado Equal Pay for Equal Work Act, the expected hourly range for this Colorado position is between $40.00-$50.00 an hour. Actual pay will be adjusted based on experience and other job-related factors permitted by law.

    Salary : $40 - $50

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