What are the responsibilities and job description for the Call Center Software Assistant position at Power Pro Plumbing?
We are seeking an experienced candidate with a passion for mastering and training software and providing excellent customer service and training for the position of Call Center Software Assistant.
If you are interested in a GREAT TEAM environment, Then you may owe it to yourself to check us out!!!
Benefits include:
- Competitive compensation
- Medical/Dental/Vision insurance available, as well as 401K
- Growth opportunity
- Paid Time Off
Daily job duties may include:
- Learning in detail the many programs and the CRM utilized and potential new programs needed.
- Call Center duties including Maintaining customer database with current information.
- Clear and concise communications with department managers, employees and company customers, including keeping customers appraised as to company schedule and requested lead-times.
- Implement and train our staff on the programs and processes needed with them for best practices.
Required Qualifications:
- High understanding of software and all of their capabilities through learning, training, and using.
- Customer Service Skills.
- Ability to multi-task, Organizational Skills.
- High school diploma or general education degree (GED).
- Two years related experience and/or training in customer service, dispatching or equivalent combination of education and experience.
- Must be able to work a flexible schedule including weekends.
Please click on ORIGINAL JOB POSTING to apply.
Background Check and Drug Screening will be done before an offer is made.
Salary : $19 - $24