What are the responsibilities and job description for the Manager, Inside Sales position at Power & Tel?
Key Responsibilities
- Develops and trains AM and Sales Support staff.
- Implements and manages telemarketing programs.
- Interfaces with AMs on a daily basis to help analyze customer needs, to improve telephone skills, and to offer support, direction, & pricing information on major bids.
- Interfaces with vendors on new product introductions, visits key accounts as needed, and schedules product training for AMs on a regular basis.
- Reviews sales & GP% goals and results on a monthly basis.
- Interacts with other department managers in helping AMs and Sales Support to operate within guidelines and to work more efficiently.
- Attends appropriate tradeshows in order to stay abreast of technology and market changes.
- Manages and accounts for sales and GP volume in appropriate division, targets specific products to promote, and works with the Purchasing Department on select vendors.
- Develops and negotiates contracts and helps establish budgets and sales goals.
- Acts as backup to process and retrieve orders, pertinent bids/tenders as required.
- Monitors Cases.
Skills Needed
Attentive to Detail, Communication Skills, Customer/Employee Relations Skills, Delegation Skills, Diplomacy in Difficult Situations, Flexible to Change, General Computer Skills, Lotus Notes, Management Skills, Mathematical Skills, Microsoft Excel, Microsoft Word, Motivation Skills, Problem-Solving Skills, Strong Leadership Abilities, Strong Organization Skills
Minimum Educational Requirements
High School Diploma (or GED). A college degree in Business Management or Marketing is preferred, but not required.
Experience Required
The successful candidate will have 3 or more years experience in management and 5 or more years experience in Telco, CATV, Network, or related field.
NOTE: The purpose of this outline job description is to focus attention on the most important aspects of the job. It is not intended to be a complete list of every duty and it is therefore to be expected that the day to day performance of the job will frequently include tasks not listed above. The list of duties for which the job holder is responsible may be varied or added to at the discretion of your manager. Any such alterations intended to be permanent will be added to this job description.
DOCUMENT & DATA CONTROL HISTORY
Document ID: SBAR-4JSRWF
